# Wallet not syncing

**URL:** <https://discuss.koinly.io/t/wallet-not-syncing/23803>\
**Category:** Koinly Support\
**Created:** [December 29, 2024, 8:26am UTC](https://discuss.koinly.io/t/wallet-not-syncing/23803 "2024-12-29T08:26:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![crizzz36](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/crizzz36/32/9296_2.png) [@crizzz36](https://discuss.koinly.io/u/crizzz36)\
**Post date:** [December 29, 2024, 8:26am UTC](https://discuss.koinly.io/t/wallet-not-syncing/23803/1 "2024-12-29T08:26:53Z")

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**Describe the problem:**

> * * *
> 
> Wallet: Ethereum (ETH) - 0x8f35…d1 (Ethereum (ETH))  
> Transactions: 0  
> Imported with: API
> 
> 1. No transactions found

**Which exchange/wallet is this regarding?**  
metamask

**How did you import data into this wallet?**  
api

**What have you tried to fix this so far?**

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<div class="post-metadata">

**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\
**Post date:** [January 6, 2025, 11:34am UTC](https://discuss.koinly.io/t/wallet-not-syncing/23803/2 "2025-01-06T11:34:56Z")

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Hi @crizzz36

Check your wallet address on Etherscan. If you see transactions but Koinly is not importing them, then either share your public address with me or reach out to our support team via the in-app chat to look into this.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [January 12, 2025, 6:14pm UTC](https://discuss.koinly.io/t/wallet-not-syncing/23803/3 "2025-01-12T18:14:22Z")

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