USDT cost in dashboard is strangely off

Koinly Support
1

Capture3

Describe the problem:
USDT cost calculation in dashboard is off.

Which exchange/wallet is this regarding?
Any

How did you import data into this wallet?
All different ways

What have you tried to fix this so far?
Nothing. Cruised through transactions and everything seems fine at that level.

2

Possible things to try:

  1. Sometimes I find I have to refresh the page multiple times after syncing wallets before the dashboard shows correctly.
  2. What do you see if you click the + sign to open up more details of the USDT balance?
3

I have refreshed the page many times, closed the browser and relogged in to the site. Nothing changes. It has been this way for hours at a minimum. The expanded “plus sign” view shows the same numbers with the same problem.

4

Then the only other thing I can think of is to click on a recent USDT transaction to drop down the more detail pane and then click “Cost analysis”. Might give you some clues. Failing that let’s hope Koinly come out of their long hibernation and reply.

5

I found out that Binance.US doesn’t report fiat withdrawals through its API. This was throwing off my USD balance. Fixing this seems to have fixed my USDT problem, but I’m not sure why. I may have just been missing a USDT transaction when I thought I was synced properly.