# Unable to sync latest transactions from bitbuy via API

**URL:** <https://discuss.koinly.io/t/unable-to-sync-latest-transactions-from-bitbuy-via-api/16076>\
**Category:** Koinly Support\
**Created:** [December 19, 2022, 9:36pm UTC](https://discuss.koinly.io/t/unable-to-sync-latest-transactions-from-bitbuy-via-api/16076 "2022-12-19T21:36:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![web3raja](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/web3raja/32/594_2.png) [@web3raja](https://discuss.koinly.io/u/web3raja)\
**Post date:** [December 19, 2022, 9:36pm UTC](https://discuss.koinly.io/t/unable-to-sync-latest-transactions-from-bitbuy-via-api/16076/1 "2022-12-19T21:36:00Z")

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**Describe the problem:**  
The latest transaction (from today) are not being picked up by Koinly

**Which exchange/wallet is this regarding?**  
bitbuy.ca

**How did you import data into this wallet?**  
Via API

**What have you tried to fix this so far?**  
1/ tried to re-integrate by creating a new key  
2/ tried 3 times.

I can’t tell what the error is, since there is zero information with your errors.

This what I get from your “create ticket for support” view

> * * *
> 
> Wallet: Bitbuy (Bitbuy)  
> Transactions: 38  
> Imported with: API
> 
> 1. Start date is set
> 2. No crypto deposits found

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<div class="post-metadata">

**Author:** ![web3raja](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/web3raja/32/594_2.png) [@web3raja](https://discuss.koinly.io/u/web3raja)\
**Post date:** [December 19, 2022, 10:00pm UTC](https://discuss.koinly.io/t/unable-to-sync-latest-transactions-from-bitbuy-via-api/16076/2 "2022-12-19T22:00:36Z")

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i tried to re-sync from the beginning. Now, none of the transactions between June 19th and Aug 18th are not being picked up at all by Koinly.

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [February 17, 2023, 10:00pm UTC](https://discuss.koinly.io/t/unable-to-sync-latest-transactions-from-bitbuy-via-api/16076/3 "2023-02-17T22:00:50Z")

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