# Transactions missing from purchase history

**URL:** <https://discuss.koinly.io/t/transactions-missing-from-purchase-history/27817>\
**Category:** Koinly Support\
**Created:** [February 25, 2026, 3:15pm UTC](https://discuss.koinly.io/t/transactions-missing-from-purchase-history/27817 "2026-02-25T15:15:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Brock\_Abreu](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/brock_abreu/32/1063_2.png) [@Brock\_Abreu](https://discuss.koinly.io/u/Brock_Abreu)\
**Post date:** [February 25, 2026, 3:15pm UTC](https://discuss.koinly.io/t/transactions-missing-from-purchase-history/27817/1 "2026-02-25T15:15:15Z")

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73 transactions are missing purchase history

Exchange/wallet this is regarding - Bitget

Imported data into this wallet using CSV files

Imported all CSV files recommended by Koinly

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**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\
**Post date:** [February 25, 2026, 3:23pm UTC](https://discuss.koinly.io/t/transactions-missing-from-purchase-history/27817/2 "2026-02-25T15:23:52Z")

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Hi @Brock_Abreu

Missing purchase history error indicates that Koinly does not have your complete history. Make sure you follow the wallet instructions to export the files. If you have done this but still you see errors, please reach out to our support team via the in-app chat to take a look into this.  
[  
Missing purchase history for XYZ  
 ](https://support.koinly.io/en/articles/9490037-missing-purchase-history-for-xyz)

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [April 26, 2026, 3:24pm UTC](https://discuss.koinly.io/t/transactions-missing-from-purchase-history/27817/3 "2026-04-26T15:24:42Z")

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