Trades just disappeared

Describe the problem:
I created API keys and imported all of my trades to Koinly and they were all showing, but now I have logged in again they have all disappeared. My Koinly is empty.

Which exchange/wallet is this regarding?
Coinbase Pro

How did you import data into this wallet?
With API Keys

What have you tried to fix this so far?
Don’t really know what to try

No answers here! OK, not really worth me paying $279 for the full version then is it if it hasn’t worked as it should and there’s no support?