# Telling me I need to upgrade

**URL:** https://discuss.koinly.io/t/telling-me-i-need-to-upgrade/13117
**Category:** Koinly Support
**Created:** [April 4, 2022, 10:25pm UTC](https://discuss.koinly.io/t/telling-me-i-need-to-upgrade/13117 "2022-04-04T22:25:39Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Jason\_Iovine](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/jason_iovine/32/7380_2.png) [@Jason\_Iovine](https://discuss.koinly.io/u/Jason_Iovine)
#### Post date: [April 4, 2022, 10:25pm UTC](https://discuss.koinly.io/t/telling-me-i-need-to-upgrade/13117/1 "2022-04-04T22:25:39Z")

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**Describe the problem:**

So I paid for the 3,000 transaction plan I have under 1,100 transactions but it’s telling me I still need to upgrade I need help and cleanly support is not contacting me back an

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### Author: ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)
#### Post date: [June 3, 2022, 10:26pm UTC](https://discuss.koinly.io/t/telling-me-i-need-to-upgrade/13117/2 "2022-06-03T22:26:25Z")

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