# Tax Reports inaccessible - "undefined (reading 'length')"

**URL:** <https://discuss.koinly.io/t/tax-reports-inaccessible-undefined-reading-length/18132>\
**Category:** Koinly Support\
**Created:** [July 18, 2023, 3:50pm UTC](https://discuss.koinly.io/t/tax-reports-inaccessible-undefined-reading-length/18132 "2023-07-18T15:50:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![qwertyqwert](https://avatars.discourse-cdn.com/v4/letter/q/bb73d2/32.png) [@qwertyqwert](https://discuss.koinly.io/u/qwertyqwert)\
**Post date:** [July 18, 2023, 3:50pm UTC](https://discuss.koinly.io/t/tax-reports-inaccessible-undefined-reading-length/18132/1 "2023-07-18T15:50:08Z")

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Clicking “Tax Reports” gives the following error:

**Oops, something went wrong…**  
Cannot read properties of undefined (reading ‘length’)

 ![koinly bug - Copy](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/2X/6/660e71c3167b3d4c1f0fe1a6f4c515514355b7ff.png)

There’s a reload button but it just redirects to dashboard. So my reports are completely inaccessible.

Can someone look into this as a matter of urgency please? Seems like a javascript bug on the website. I left a bug report on the live chat a few hours ago, but it’s not been read yet.

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**Author:** ![Ali\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/ali_koinly/32/8406_2.png) [@Ali\_Koinly](https://discuss.koinly.io/u/Ali_Koinly)\
**Post date:** [July 18, 2023, 11:48pm UTC](https://discuss.koinly.io/t/tax-reports-inaccessible-undefined-reading-length/18132/2 "2023-07-18T23:48:31Z")

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Hey @qwertyqwert

Sorry to hear this is happening!

I will locate your ticket and escalate through the appropriate channels. 👍

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**Author:** ![qwertyqwert](https://avatars.discourse-cdn.com/v4/letter/q/bb73d2/32.png) [@qwertyqwert](https://discuss.koinly.io/u/qwertyqwert)\
**Post date:** [July 19, 2023, 9:43am UTC](https://discuss.koinly.io/t/tax-reports-inaccessible-undefined-reading-length/18132/3 "2023-07-19T09:43:33Z")

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Thanks @Ali_Koinly

For reference, there’s a slightly more descriptive error showing up on mobile:

undefined is not an object (evaluating ‘a.bad \_wallets.length’)

For info; I was able to access tax reports fine yesterday and didn’t make any manual edits. One or two of my ETH wallets might have been synced, but I’m pretty sure the reports were still accessible after that point.

I need to have access asap for a tax return this month. Thanks for escalating 👍

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**Author:** ![Ali\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/ali_koinly/32/8406_2.png) [@Ali\_Koinly](https://discuss.koinly.io/u/Ali_Koinly)\
**Post date:** [July 20, 2023, 11:59pm UTC](https://discuss.koinly.io/t/tax-reports-inaccessible-undefined-reading-length/18132/4 "2023-07-20T23:59:51Z")

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@qwertyqwert Hey! I sent you a private message on here requesting your Koinly email did you get that?

Or did you manage to get this resolved already?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [September 19, 2023, 12:00am UTC](https://discuss.koinly.io/t/tax-reports-inaccessible-undefined-reading-length/18132/5 "2023-09-19T00:00:25Z")

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