# Syncing stuck, queued

**URL:** <https://discuss.koinly.io/t/syncing-stuck-queued/9805>\
**Category:** Koinly Support\
**Created:** [January 2, 2022, 11:50am UTC](https://discuss.koinly.io/t/syncing-stuck-queued/9805 "2022-01-02T11:50:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rikiya\_maruyama](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/rikiya_maruyama/32/6041_2.png) [@rikiya\_maruyama](https://discuss.koinly.io/u/rikiya_maruyama)\
**Post date:** [January 2, 2022, 11:50am UTC](https://discuss.koinly.io/t/syncing-stuck-queued/9805/1 "2022-01-02T11:50:27Z")

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**Describe the problem:**  
Can’t sync any of my wallets. Have been waiting several hours.  
Last sync 14 days ago.  
I tried to sync all at once. then delete my wallets. not changed.

**Which exchange/wallet is this regarding?**  
Binance and ETH

**How did you import data into this wallet?**  
Auto[Sync]button.

**What have you tried to fix this so far?**  
At first the popup read “Binance sync queued"for several hours. I deleted it, thinking binance was the problem, but instead it read " Synicng queued”

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**Author:** ![WinMinerGMX](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/winminergmx/32/6042_2.png) [@WinMinerGMX](https://discuss.koinly.io/u/WinMinerGMX)\
**Post date:** [January 2, 2022, 11:58am UTC](https://discuss.koinly.io/t/syncing-stuck-queued/9805/2 "2022-01-02T11:58:16Z")

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I am having the same issue with Bitpanda / Bitpanda Pro and Binance Smart Chain exchanges / wallets. My guess is that a lot of people are trying to complete their tax reports currently and the koinly servers are under heavy load. Butin the end it is just speculation on my side.

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**Author:** ![Carsten](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/carsten/32/6038_2.png) [@Carsten](https://discuss.koinly.io/u/Carsten)\
**Post date:** [January 2, 2022, 2:31pm UTC](https://discuss.koinly.io/t/syncing-stuck-queued/9805/3 "2022-01-02T14:31:14Z")

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And the Support does not reply. A real shame. Are technical issues a reason for a refund?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [March 3, 2022, 2:32pm UTC](https://discuss.koinly.io/t/syncing-stuck-queued/9805/4 "2022-03-03T14:32:02Z")

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