How is it that I see Ontology through my exchange connection to Binance US but I cannot add the address i have from another wallet (exodus)? Can anyone explain how I can add ONT?
Does Koinly Support every reply here?
Hi there!
We do now! 
We’ve had to focus on our email and chat support due to high volume, but with our new expanded team we are going to communicate on all fronts. Expect a lot more accessible support in the future!
Best regards,
Alex
Hello hello! 
It should be working since we have the ONT asset in our database, and we have support for Exodus.
Did you follow the steps as laid out in this guide:
https://koinly.io/integrations/exodus/
If you did that and still not getting it to sync, please contact our support via the in-app help button so we can give more personalized support!
Best regards,
Alex