# Sui wallet not syncing - Internal error (500)

**URL:** <https://discuss.koinly.io/t/sui-wallet-not-syncing-internal-error-500/22482>\
**Category:** Koinly Support\
**Created:** [October 8, 2024, 1:23pm UTC](https://discuss.koinly.io/t/sui-wallet-not-syncing-internal-error-500/22482 "2024-10-08T13:23:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mpk99](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/mpk99/32/340_2.png) [@mpk99](https://discuss.koinly.io/u/mpk99)\
**Post date:** [October 8, 2024, 1:23pm UTC](https://discuss.koinly.io/t/sui-wallet-not-syncing-internal-error-500/22482/1 "2024-10-08T13:23:46Z")

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**Describe the problem:**  
Sui wallet not syncing - Internal error (500)

**Which exchange/wallet is this regarding?**  
TrustWallet

**How did you import data into this wallet?**  
API

**What have you tried to fix this so far?**  
Deleted wallet in Koinly, recreated wallet with Sui public key, and attempted to sync again multiple times. Receiving same error.

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**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\
**Post date:** [October 8, 2024, 1:29pm UTC](https://discuss.koinly.io/t/sui-wallet-not-syncing-internal-error-500/22482/2 "2024-10-08T13:29:58Z")

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Hi @mpk99

We are aware of the issue and have already reported it to the devs. I have no ETA but you can follow the case on our feedback portal:

> [@SUI sync failing - SYNC failed](https://discuss.koinly.io/t/sui-sync-failing-sync-failed/22357/2):
>
> Hi @BoDoe A bug has just been reported on our feedback portal regarding SUI API: Currently, there is no estimated time for resolution. However, you can upvote the issue using the link above to receive an automated email notification when there are updates on the status of this bug.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [December 7, 2024, 1:30pm UTC](https://discuss.koinly.io/t/sui-wallet-not-syncing-internal-error-500/22482/3 "2024-12-07T13:30:38Z")

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