# Software missing £270,000 in Realized Gains

**URL:** <https://discuss.koinly.io/t/software-missing-270-000-in-realized-gains/2720>\
**Category:** Koinly Support\
**Created:** [March 19, 2021, 12:59pm UTC](https://discuss.koinly.io/t/software-missing-270-000-in-realized-gains/2720 "2021-03-19T12:59:42Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![payingcustomer](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/payingcustomer/32/1653_2.png) [@payingcustomer](https://discuss.koinly.io/u/payingcustomer)\
**Post date:** [March 19, 2021, 12:59pm UTC](https://discuss.koinly.io/t/software-missing-270-000-in-realized-gains/2720/1 "2021-03-19T12:59:42Z")

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**Describe the problem:**

You software showing me at £290k+ in in realized Gains, now its under £30k.

My gain went from £290,000 down to £29,000. I did not sell anything major to make this change or sell at a loss.

 ![2021 02 23 Koinly print screen](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/2X/8/8f70c82172524dc7195aa5f37d83fd438c3f7f61.jpeg)

**Which exchange/wallet is this regarding?**

Binance in UK

**How did you import data into this wallet?**

Everything was running for months fine with API sync, I changed it to CSV after your support team asked. No difference.

**What have you tried to fix this so far?**

1. Speak with support, changing to CSV important from API
2. Delete other 2 wallets

““Facts””

1. Got 3 wallets
2. I only buy and sell from GBP/ETH, GBP/BTC in one wallet Binance
3. You can see the red cycle I highlighted its showing my cost basis as £0, this is 100% wrong. It was showing my cost base around £93,000 as you can see print screen on Feb 23rd
4. 
  1. You can see the changes also in unrealized gains

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<div class="post-metadata">

**Author:** ![payingcustomer](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/payingcustomer/32/1653_2.png) [@payingcustomer](https://discuss.koinly.io/u/payingcustomer)\
**Post date:** [March 19, 2021, 1:00pm UTC](https://discuss.koinly.io/t/software-missing-270-000-in-realized-gains/2720/2 "2021-03-19T13:00:17Z")

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![2021 02 23 Koinly print screen](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/2X/f/f5b8fe1b7561c196f5318385c13aa1452d691e99.jpeg)

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<div class="post-metadata">

**Author:** ![payingcustomer](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/payingcustomer/32/1653_2.png) [@payingcustomer](https://discuss.koinly.io/u/payingcustomer)\
**Post date:** [March 19, 2021, 1:01pm UTC](https://discuss.koinly.io/t/software-missing-270-000-in-realized-gains/2720/3 "2021-03-19T13:01:21Z")

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![2021 03 16 01 Koinly print screen - missing cost](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/2X/0/0ddbdbaf82235ca86af13aa78250fd2e565405ae.png)

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<div class="post-metadata">

**Author:** ![payingcustomer](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/payingcustomer/32/1653_2.png) [@payingcustomer](https://discuss.koinly.io/u/payingcustomer)\
**Post date:** [March 19, 2021, 1:03pm UTC](https://discuss.koinly.io/t/software-missing-270-000-in-realized-gains/2720/4 "2021-03-19T13:03:37Z")

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![2021 03 19 Koinly print screen](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/2X/8/8dc2328efa25829dab4a026a60cbb7e1f41757e5.png)

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [May 18, 2021, 1:03pm UTC](https://discuss.koinly.io/t/software-missing-270-000-in-realized-gains/2720/5 "2021-05-18T13:03:46Z")

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