Request to Correct Profit & Loss Display: Positive Figures in GBP and Negative Figures in USD

[sam-sql]

Describe the problem:
this is the 3rd time reporting with koinly. Its doing something very odd.

Report URL https://app.koinly.io/p/reports

I have noticed that the P&L figures, when displayed in GBP, have been consistently negative for a significant duration. However, this changed today, January 19, 2024, when the P&L unexpectedly showed positive figures. To troubleshoot this issue, I attempted deleting and re-adding different wallets, but this did not rectify the problem. A temporary workaround was to switch the reporting currency back to USD, but this is not a feasible solution for me as I am required to report in GBP to the HMRC.

See the print screen

Which exchange/wallet is this regarding?
I have a few

How did you import data into this wallet?
Mix of CSV and API

What have you tried to fix this so far?
Tried deleting some of wallets or resyncing

[Ali_Koinly]

Hey @sam-sql

please reach out to our support team, we would need to take a look at the account to see why this is happening. It could be to do with the cost-basis method of the UK… as that can change your p/l with every trade quite drastically in some scenarios.