PrimeXBT how to fix error "missing purchase history"

Describe the problem:


Wallet: PrimeXBT (PrimeXBT)
Transactions: 164
Imported with: CSV

  1. No airdrops/forks found
  2. No trades found
  3. 13 transactions are missing purchase history
    ---- Missing 39577.56674289 USDC between 2022-01-09 00:43:00 UTC and 2022-07-09 09:15:00 UTC

Which exchange/wallet is this regarding?

How did you import data into this wallet?

What have you tried to fix this so far?

Hi @Kent_C,

Welcome to the Discuss community and pardon my delay in response to your question!

I appreciate you sharing context to the missing purchase histories. We have some step-by-step instructions to verify your steps to import CSV files on our PrimeXBT integrations page.

Additionally, please connect with our support team if the missing transactions persist! We’ll be able to further investigate and help bring the remaining transactions in.

Thank you again for shining a light on this, Kent!

Have an awesome day!