Polkadot Wallet on crypto.com - address not found

Hi there. Am trying to add my Polkadot (DOT) wallet and its saying 'address not found

Which exchange/wallet is this regarding?
Crypto.com app / Polkadot

How did you import data into this wallet?
by adding in the public key/address copied and pasted.

What have you tried to fix this so far?
Deleted and re-added

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