# Phantom wallet not syncing. Shows no transactions

**URL:** https://discuss.koinly.io/t/phantom-wallet-not-syncing-shows-no-transactions/24047
**Category:** Koinly Support
**Created:** [January 9, 2025, 7:15pm UTC](https://discuss.koinly.io/t/phantom-wallet-not-syncing-shows-no-transactions/24047 "2025-01-09T19:15:48Z")
**Posts on this page:** 6
**Page:** 1

<div class="post-metadata">

### Author: ![Bill\_S](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/bill_s/32/792_2.png) [@Bill\_S](https://discuss.koinly.io/u/Bill_S)
#### Post date: [January 9, 2025, 7:15pm UTC](https://discuss.koinly.io/t/phantom-wallet-not-syncing-shows-no-transactions/24047/1 "2025-01-09T19:15:48Z")

</div>

I have recently added a few new wallets without any problems, except for the Phantom wallet. I have added and deleted it a few times but get the same result - no transactions found. When I sync, I get sync fail. I have read some posts going back to last November where others have had the same issue. At that time, Koinly replied it was aware of the issue and working on a fix.

Is this still an issue with the Phantom wallet and if so, is there a workaround.

---

<div class="post-metadata">

### Author: ![TrueBlueKiwi](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/truebluekiwi/32/13216_2.png) [@TrueBlueKiwi](https://discuss.koinly.io/u/TrueBlueKiwi)
#### Post date: [January 23, 2025, 4:35pm UTC](https://discuss.koinly.io/t/phantom-wallet-not-syncing-shows-no-transactions/24047/3 "2025-01-23T16:35:13Z")

</div>

Hi  
I am having the same issue with Phantom…  
How do I discuss and provide my Address with Support, please?  
TIA

---

<div class="post-metadata">

### Author: ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)
#### Post date: [January 16, 2025, 4:51pm UTC](https://discuss.koinly.io/t/phantom-wallet-not-syncing-shows-no-transactions/24047/2 "2025-01-16T16:51:41Z")

</div>

Hi @Bill_S

If this is a big Solana wallet with close to 50k transactions, then it is normal to see syncing errors on the wallet. In that case, the CSV import method from stake.tax is recommended.

If not, would you either share your Solana address with me or reach out to our support team?

---

<div class="post-metadata">

### Author: ![Donald\_Frederick](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/donald_frederick/32/12863_2.png) [@Donald\_Frederick](https://discuss.koinly.io/u/Donald_Frederick)
#### Post date: [January 27, 2025, 5:53pm UTC](https://discuss.koinly.io/t/phantom-wallet-not-syncing-shows-no-transactions/24047/4 "2025-01-27T17:53:14Z")

</div>

Aria - I am having the same issue. There are only 69 transactions total. Is there some way you could help?

---

<div class="post-metadata">

### Author: ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)
#### Post date: [January 28, 2025, 7:52pm UTC](https://discuss.koinly.io/t/phantom-wallet-not-syncing-shows-no-transactions/24047/5 "2025-01-28T19:52:27Z")

</div>

Hi @Donald_Frederick

You should not be experiencing an issue with that number of transactions. Please reach out to our support team via the in-app chat to look into this.

---

<div class="post-metadata">

### Author: ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)
#### Post date: [March 29, 2025, 7:53pm UTC](https://discuss.koinly.io/t/phantom-wallet-not-syncing-shows-no-transactions/24047/6 "2025-03-29T19:53:28Z")

</div>

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.