Describe the problem:
I subscribed to the “Hodler” and “Expert Review” plans more than a week ago. Uptil now, I have received no email or confirmation regarding when it might be done. What I should do to prepare for it.
Wallet are also not updating at all. Support for KAVA was promised more than a year ago and I still don’t see it.
The poor customer support is very sad. How can as a paying customer be chasing you for everything? I even tried tweeting at the Koinly account and got no response. How can I recommend the service to friends when it is this difficult to get support?
Which exchange/wallet is this regarding?
How did you import data into this wallet?
What have you tried to fix this so far?