No aparece el token TRZ en el informe 2024

[Ferran_Hernandez]

Describe the problem:
No aparece el token TRZ informe 2024, si aparecen todos los movimeintos en koinly compras por valor de 2038,22€
intercambio por GMM por valor de 47,95€
deberia aparecerme con unas perdida de -1990,27€
30-12-2024
Which exchange/wallet is this regarding?
CADENA INTELIGENTE BINANCE BNB

How did you import data into this wallet?
Metamask

What have you tried to fix this so far?
no puedo solucionar nada todos los movimientos son correctos, falta que salga en el informe como perdidas -1990,27

[Will_Koinly]

Hi Ferran,

Thanks for your post!

If the TRZ token appears correctly in your transaction history - including the swap to GMM - but isn’t reflected in your 24 report with the expected loss, it’s best to reach out to our support team directly so we can take a closer look at your account.

Before doing so, we recommend checking your settings for any rules (e.g. spam rules) that might be affecting how the token is treated: https://support.koinly.io/en/articles/9997939-what-are-rules

You can start a conversation with our team by heading to app.koinly.io and clicking the chat icon in the bottom right. Looking forward to helping you resolve this!