# My BTC sub wallet from ledger wont sync

**URL:** <https://discuss.koinly.io/t/my-btc-sub-wallet-from-ledger-wont-sync/23079>\
**Category:** Koinly Support\
**Created:** [November 21, 2024, 4:58pm UTC](https://discuss.koinly.io/t/my-btc-sub-wallet-from-ledger-wont-sync/23079 "2024-11-21T16:58:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![shaye](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/shaye/32/12751_2.png) [@shaye](https://discuss.koinly.io/u/shaye)\
**Post date:** [November 21, 2024, 4:58pm UTC](https://discuss.koinly.io/t/my-btc-sub-wallet-from-ledger-wont-sync/23079/1 "2024-11-21T16:58:24Z")

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**Describe the problem:**  
When I try to connect BTC wallet from ledger it says sync failed even tho my TRON, ETH, and SOL all have synced successfully

**Which exchange/wallet is this regarding?**  
Ledger

**How did you import data into this wallet?**

**What have you tried to fix this so far?**  
deleting the wallet and trying again

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**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\
**Post date:** [November 21, 2024, 5:01pm UTC](https://discuss.koinly.io/t/my-btc-sub-wallet-from-ledger-wont-sync/23079/2 "2024-11-21T17:01:21Z")

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Hi @shaye

This is a common issue when you use your single address instead of your xpub for BTC wallets. This is explained in [Bitcoin, Litecoin, Cardano: No transactions or few txns imported](https://support.koinly.io/en/articles/9490015-bitcoin-litecoin-cardano-no-transactions-or-few-txns-imported).

Please make sure you are using your xpub. Check out [How to get the xpub from different wallets (BRD, Ledger, Jaxx, etc.)  
 ](https://support.koinly.io/en/articles/9489974-how-to-get-the-xpub-from-different-wallets-brd-ledger-jaxx-etc)

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [January 20, 2025, 5:01pm UTC](https://discuss.koinly.io/t/my-btc-sub-wallet-from-ledger-wont-sync/23079/3 "2025-01-20T17:01:42Z")

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