Missing Transactions from Coinsmart

I am trying to generate my tax report but am not able to find certain transactions after connecting my wallets. Support would be greatly appreciated.

Thanks - Details below:

Wallet: Coinsmart (Coinsmart)
Transactions: 77
Imported with: CSV

  1. No airdrops/forks found
  2. 10 transactions are missing purchase history
    ---- Missing 1.1324794 SOL between 2022-01-27 10:02:22 UTC and 2022-07-12 13:38:29 UTC
    ---- Missing 52.68901391 ADA between 2022-01-27 10:08:34 UTC and 2022-07-12 13:38:38 UTC
    ---- Missing 0.00373821 BTC between 2022-04-26 11:35:18 UTC and 2022-11-14 08:58:10 UTC
    ---- Missing 0.04933555 ETH between 2022-01-19 18:30:05 UTC and 2022-04-26 11:34:41 UTC
    ---- Missing 0.03159393 USDC on 2022-07-12 13:38:52 UTC
    ---- Missing 1300.77046932 DOGE on 2022-04-26 11:32:47 UTC
    ---- Missing 7.10148972 DOT on 2022-04-26 11:31:56 UTC
    ---- Missing 19.4403877 LINK on 2022-04-26 11:33:16 UTC

Hey @Dayne_Odendaal

This may be due to the Coinsmart csv file which you are using - did you make sure to select Statements to cover your entire trading period?

If not, you will see these errors. If you have made sure the CSV covers your full trading history, and you still see the error - then please check the raw data - is it present in the file, and not in Koinly?

Let me know via DMs or contact us at support@koinly.io so we can troubleshoot further :+1:

Best wishes,

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