Missing transactions for large $$$$ on dead exchange

Koinly Support
1

Describe the problem: After dealing with Mandala’s support I was only able to get the following information I entered as comma separated files…I entered it and now there are 11 missing transactions…and my tax report erroneously shows I actually made money which I didnt…

Wallet: Mandala 2 (Mandala)
Transactions: 492
Imported with: CSV

  1. 11 transactions are missing purchase history
    ---- Missing 115.44530615 BTC on 2023-10-27 10:50:00 UTC
    ---- Missing 226.36434532 XRP on 2023-10-27 10:50:00 UTC
    ---- Missing 26648.7222225 XLM between 2023-09-07 13:42:00 UTC and 2023-09-22 11:10:00 UTC
    ---- Missing 6760.40131549 USDT between 2023-10-30 16:23:00 UTC and 2023-10-30 16:29:00 UTC

Which exchange/wallet is this regarding?

How did you import data into this wallet?
CSV

What have you tried to fix this so far?

2

Hi @David_Cunningham

Missing purchase history error means that the data you have imported into your wallet is not complete - Missing purchase history for XYZ

You can either contact your wallet’s support team to get a more accurate and complete CSV file or add the missing transactions manually - How to add transactions manually