Missing Crypto.com purchase history

I’m brand new to this and have no idea how to properly add the crypto API to my wallet or even what an API is. I’ve tried googling it but I still don’t understand

An API is essentially an interface a software application or service can provide to enable another software or service to connect to it.

Some crypto apps and exchanges provide APIs that portfolio/tax trackers like Koinly can connect to.

Crypto.com app does not have an API. Crypto.com exchange does, but Koinly prefers you to manually import the transaction files

https://help.koinly.io/en/articles/4238173-how-to-import-crypto-com-transactions