MEXC polyhedra network not working

When attempting to sync via file or API with MEXC, everything works except for one pair that Koinly is unable to recognise.

In the MEXC file, cryptocurrencies are expressed in “pairs” column, for example, as: ZKJ_USDT (https://www.polyhedra.network/).

Koinly is unable to recognise this crypto pair name and therefore cannot load those transactions.

Hi @CanaryWharf

Please reach out to our support team to look into this.

https://koinly.io/contact/