Meta mask showing a balance on a token that I no loner have and was traded in Meta Mask to ETH

Koinly Support
1

Describe the problem: I am showing that I have a balance of 30+ AXS tokens in my meta mask wallet, this is not true, I transferred those back in August to ETH and I’m confused as to why koinly is not showing the full transaction chain and still showing that I have a balance of token that is non-existant in my wallet? (Yes I even removed and re-added the token to see if I was missing something in meta mask - still 0 balance)

Which exchange/wallet is this regarding? meta mask - ETH Chain, AXS token

How did you import data into this wallet? - Via the auto synch from koinly

What have you tried to fix this so far? - NO idea how to fix this… I literally have a 0 balance of AXS in my actual wallet and Koinly is showing i have 30+ which do not exist.

2

Hello!

Alex from Koinly here :slight_smile:

This is an issue that we are aware of, it’s due to the AXS token going through some changes.
I don’t have a timeline for when it will be fixed at the moment, but rest assured that we are looking into it!

Best regards,
Alex

3

Hi! Any progress or news on this topic? The tax deadline is mercilessly approaching…