**Describe the problem: Getting a “Access denied, check your API keys” error when trying to add my Kucoin API. I have created 3 different API keys and tried them all and none of them are working. I used the same keys to connect to cointracker.io, so I know it works and the keys are correct.
Which exchange/wallet is this regarding? Kucoin
How did you import data into this wallet? API
What have you tried to fix this so far? Created multiple new keys to ensure my API info is correct
It’s possible that the API settings that works for cointracker doesn’t work in Koinly.
You can check the instructions here to see how the API needs to be set up in order for it to work with Koinly: https://koinly.io/integrations/kucoin
Please give that a try!
I hope that helps, but if you’re still noticing any issue I would recommend you send us an email at hello@koinly.io so we can give more direct support.
