# KuCoin API issue **URL:** \ **Category:** Koinly Support\ **Created:** [January 13, 2022, 4:51pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404 "2022-01-13T16:51:44Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![GozenNFT](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/gozennft/32/6340_2.png) [@GozenNFT](https://discuss.koinly.io/u/GozenNFT)\ **Post date:** [January 13, 2022, 4:51pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/1 "2022-01-13T16:51:44Z")
**Describe the problem:** I get the below error when i try to sync KuCoin via API. I have tried multiple times but it wont work for me. Whats the issue here? All other exhanges have worked fine. > Wallet: KuCoin (KuCoin) > Transactions: 0 > Imported with: API > > 1. Something went wrong while syncing, try again in a few minutes or contact support. > 2. No transactions found **Which exchange/wallet is this regarding?** KuCoin API **How did you import data into this wallet?** Normal API following the guide (worked fine for other exchanges) **What have you tried to fix this so far?** Have tried multiple times, deleted and created new. So i am not doing anything incorrect. ---
**Author:** ![Dex](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/dex/32/451_2.png) [@Dex](https://discuss.koinly.io/u/Dex)\ **Post date:** [January 13, 2022, 6:29pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/3 "2022-01-13T18:29:56Z")
Having the same issue right now too (worked yesterday). Hopefully they are making improvements to the API to include all data (my initial set of transactions didn’t include deposits or withdrawals). One can hope it will be more stable some day : ) ---
**Author:** ![J\_B2](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/j_b2/32/6344_2.png) [@J\_B2](https://discuss.koinly.io/u/J_B2)\ **Post date:** [January 13, 2022, 8:59pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/4 "2022-01-13T20:59:28Z")
Koinly Kucoin just stopped updating AGAIN! Imported the API in again. Still nothing. Koinly is the WORST! I’m gonna give Accointing a try. ---
**Author:** ![Ben\_Wilde](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/ben_wilde/32/960_2.png) [@Ben\_Wilde](https://discuss.koinly.io/u/Ben_Wilde)\ **Post date:** [January 13, 2022, 9:12pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/5 "2022-01-13T21:12:06Z")
Same issue for me… ![image](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/2X/2/287c35f63be69d5319bf7e4ab65ce4b3b38f1efa.png) ---
**Author:** ![Ben\_Wilde](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/ben_wilde/32/960_2.png) [@Ben\_Wilde](https://discuss.koinly.io/u/Ben_Wilde)\ **Post date:** [January 13, 2022, 11:34pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/6 "2022-01-13T23:34:59Z")
> **[Crypto Portfolio Tracker Trusted by 1 Million People Worldwide](https://coinstats.app/portfolio/)** > > Experience real-time tracking of your crypto assets with CoinStats. Enjoy a free, comprehensive view of your portfolio, covering all your exchanges and wallets. Can sync with KuCoin. So Definetly a Koinly Issue ---
**Author:** ![drumbull](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/drumbull/32/6355_2.png) [@drumbull](https://discuss.koinly.io/u/drumbull)\ **Post date:** [January 14, 2022, 3:19am UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/8 "2022-01-14T03:19:02Z")
Kucoin exchange sync broke last night after a manaul Koinly sync (AUS east coast time) for me. Re-sync this morning = no good. Deleted exchange in Koinly / re-entered Kucoin exhange API info then sync = no good. Deleted API on Kucoin and started with freshly generated API links = no transactions history at all. ---
**Author:** ![Shawn\_Weber](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/shawn_weber/32/489_2.png) [@Shawn\_Weber](https://discuss.koinly.io/u/Shawn_Weber)\ **Post date:** [January 14, 2022, 6:55am UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/9 "2022-01-14T06:55:58Z")
Something went wrong while syncing, try again in a few minutes or contact support. Issue since Jan 12. Tried new API and still does not work. Worked fine in 2021. ---
**Author:** ![GozenNFT](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/gozennft/32/6340_2.png) [@GozenNFT](https://discuss.koinly.io/u/GozenNFT)\ **Post date:** [January 14, 2022, 8:03am UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/10 "2022-01-14T08:03:15Z")
Lots of people with the same issue. Anyone from Koinly that can assist? My KuCoin API works on other sites so clearly a Koinly issue. ---
**Author:** ![drumbull](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/drumbull/32/6355_2.png) [@drumbull](https://discuss.koinly.io/u/drumbull)\ **Post date:** [January 15, 2022, 12:32pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/12 "2022-01-15T12:32:31Z")
Synced for me today but did not include deposit transactions from more than a month ago. More recent deposits were included in the API sync ---
**Author:** ![James\_Tran](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/james_tran/32/6445_2.png) [@James\_Tran](https://discuss.koinly.io/u/James_Tran)\ **Post date:** [January 19, 2022, 6:02am UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/18 "2022-01-19T06:02:44Z")
I get very similar issue with these errors: Wallet: KuCoin (KuCoin) > Transactions: 0 > Imported with: API > > 1. 400004: Invalid KC-API-PASSPHRASE > 2. No transactions found I created several APIs but none works. I hope Koinly fixes this soon because this is my largest transaction account. Else I’d have to look elsewhere. ---
**Author:** ![BlockchainBloke](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/blockchainbloke/32/2588_2.png) [@BlockchainBloke](https://discuss.koinly.io/u/BlockchainBloke)\ **Post date:** [January 14, 2022, 11:34am UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/11 "2022-01-14T11:34:09Z")
Yep another person with the issue 😑 ---
**Author:** ![Derek\_S](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/derek_s/32/358_2.png) [@Derek\_S](https://discuss.koinly.io/u/Derek_S)\ **Post date:** [January 16, 2022, 4:53am UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/13 "2022-01-16T04:53:23Z")
KUCOIN with Koinly is not working for me either over API – it imports most transactions but no withdrawals or deposits. This is extremely frustrating. Does Koinly ever comment on these tickets? Is this issue being worked? ---
**Author:** ![Lucas\_Nielsen](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/lucas_nielsen/32/6406_2.png) [@Lucas\_Nielsen](https://discuss.koinly.io/u/Lucas_Nielsen)\ **Post date:** [January 16, 2022, 2:14pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/14 "2022-01-16T14:14:16Z")
Not working for me either… ---
**Author:** ![Derek\_S](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/derek_s/32/358_2.png) [@Derek\_S](https://discuss.koinly.io/u/Derek_S)\ **Post date:** [January 16, 2022, 3:35pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/15 "2022-01-16T15:35:29Z")
I really hope Koinly can get this resolved in the near-term. Tax season is upon us ---
**Author:** ![Daniel\_Cronin](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/daniel_cronin/32/6411_2.png) [@Daniel\_Cronin](https://discuss.koinly.io/u/Daniel_Cronin)\ **Post date:** [January 16, 2022, 10:26pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/16 "2022-01-16T22:26:05Z")
Does not work. Says access denied, check your API keys. I’ve done that several times. ---
**Author:** ![tgofat](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@tgofat](https://discuss.koinly.io/u/tgofat)\ **Post date:** [January 17, 2022, 5:32pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/17 "2022-01-17T17:32:35Z")
I reported this issue in December. Koinly support told me they were aware and working on it. Doesn’t look like it’s going to be fixed anytime soon. > [@Kucoin API Not Syncing (Access Denied)](https://discuss.koinly.io/t/kucoin-api-not-syncing-access-denied/9354): > > \*\*Describe the problem: Getting a “Access denied, check your API keys” error when trying to add my Kucoin API. I have created 3 different API keys and tried them all and none of them are working. I used the same keys to connect to [cointracker.io](http://cointracker.io), so I know it works and the keys are correct. Which exchange/wallet is this regarding? Kucoin How did you import data into this wallet? API What have you tried to fix this so far? Created multiple new keys to ensure my API info is correct ---
**Author:** ![Daniel\_Benincasa](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/daniel_benincasa/32/528_2.png) [@Daniel\_Benincasa](https://discuss.koinly.io/u/Daniel_Benincasa)\ **Post date:** [June 12, 2022, 11:09am UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/21 "2022-06-12T11:09:38Z")
Exact Same Issue “Access denied, check your API keys” ---
**Author:** ![Alexander\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/alexander_koinly/32/6455_2.png) [@Alexander\_Koinly](https://discuss.koinly.io/u/Alexander_Koinly)\ **Post date:** [January 19, 2022, 4:34pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/19 "2022-01-19T16:34:11Z")
Hello! Alex from Koinly here 🙂 This issue has now been fixed, everyone please try creating new API keys and sync them in Koinly, it should work! 🙂 If anyone is still having issues after that please send an email to [hello@koinly.io](mailto:hello@koinly.io) so we can take a closer look. Sorry about the wait! Best regards, Alex ---
**Author:** ![lovelyBestDev](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/lovelybestdev/32/8769_2.png) [@lovelyBestDev](https://discuss.koinly.io/u/lovelyBestDev)\ **Post date:** [July 25, 2022, 3:28pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/22 "2022-07-25T15:28:45Z")
Hello! I am a web developer and now I am developing new project for kucoin. I have a few issues in that. I already create some API key in sandbox.kucoin, but when I request, I receive following message. > { > “code”: “400004”, > “msg”: “Invalid KC-API-PASSPHRASE” > } I tried them all but none of them are working. I want your help. what is exact solution? ---
**Author:** ![Paul-Andre\_Marcotte](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/paul-andre_marcotte/32/588_2.png) [@Paul-Andre\_Marcotte](https://discuss.koinly.io/u/Paul-Andre_Marcotte)\ **Post date:** [April 2, 2022, 9:29pm UTC](https://discuss.koinly.io/t/kucoin-api-issue/10404/20 "2022-04-02T21:29:59Z")
I just opened new account here and i will tell then API method not working… Can’t communicate with Kucoin and i have way too much files to use manual method with CSV [Next page](https://discuss.koinly.io/t/kucoin-api-issue/10404.md?page=2)