Koinly won’t accept xpub

Describe the problem:
When I add my bitcoin xpub from ledger live I get a message “ these addresses cannot be added together,add to seperate wallets” I only have one bitcoin xpub address on ledger live so I have no idea what this means or how to solve it

Which exchange/wallet is this regarding?

How did you import data into this wallet?

What have you tried to fix this so far?

Hey @Sandra1

Can you share this address with me via direct message, or email [email protected]

We can then troubleshoot further :slight_smile:

I have sent the xpub address via email to Koinly support.
Thank you for responding.

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