Koinly issue with Ledger Xpub

Koinly Support
#1

When I add my bitcoin xpub from ledger live I get a message “ these addresses cannot be added together,add to seperate wallets” I only have one bitcoin xpub address on ledger live. I have tried several times but I keep getting the same message on Koinly

#2

Hey @Frank_Z_Kamal

Thanks for reaching out. :wave:t2:

This is probably one for the team to take a look at, please could you open a ticket with us if you haven’t already:

https://support.koinly.io/hc/en-us/requests/new

Thanks. :blush:

#3

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