KAVA does not detect token transfers

[LB41]

Describe the problem:
KAVA fetches all transactions but no token transfers

Which exchange/wallet is this regarding?
KAVA

How did you import data into this wallet?
API

What have you tried to fix this so far?
Delete wallet and reimport. Sync from beginning.

It seems like the KAVA blockchain API fetches all transactions but fails to attach token transfers. It does not show any token transfers at all in fact.

Log:

---

Wallet: KAVA Ledger (KAVA)
Transactions: 49
Imported with: API

1. Something went wrong while syncing, try again in a few minutes or contact support.
2. No trades found
3. This API has certain limitations:

[Carl_Koinly]

Hey @LB41

Thanks for your message.

I’ll probably need to look at your account for this one. Please can you start a request here and then let me know the ticket number?

https://support.koinly.io/hc/en-us/requests/new

[LB41]

I created a ticket #40390

Thanks in advance!