Issue with missing purchases

Koinly Support
1

Describe the problem: missing purchase history as I am trying to down load my tax report

Which exchange/wallet is this regarding?
Swyftx

**How did you import data into this wallet?*copy and paste

What have you tried to fix this so far?these are the missing ones —

Wallet: Swyftx (Swyftx)
Transactions: 6319
Imported with: CSV

  1. 22 transactions are missing purchase history
    ---- Missing 0.73410534 DOGE between 2021-07-02 14:30:42 UTC and 2022-09-01 18:07:40 UTC
    ---- Missing 0.00007285 ETC on 2021-07-02 14:30:42 UTC
    ---- Missing 0.03459604 FTM between 2021-07-01 08:07:45 UTC and 2021-10-19 20:11:19 UTC
    ---- Missing 0.00821358 LUNA on 2021-07-01 08:07:45 UTC
    ---- Missing 0.00458276 SOL between 2021-07-12 14:34:13 UTC and 2022-11-14 17:27:12 UTC
3

I have 2 missing transactions. How do I locate these transactions? I need the cost of the transactions but need to know which ones first to determine if it is worth while.

2

Wallet: Swyftx (Swyftx)
Transactions: 6319
Imported with: CSV

  1. 22 transactions are missing purchase history
    ---- Missing 0.73410534 DOGE between 2021-07-02 14:30:42 UTC and 2022-09-01 18:07:40 UTC
    ---- Missing 0.00007285 ETC on 2021-07-02 14:30:42 UTC
    ---- Missing 0.03459604 FTM between 2021-07-01 08:07:45 UTC and 2021-10-19 20:11:19 UTC
    ---- Missing 0.00821358 LUNA on 2021-07-01 08:07:45 UTC
    ---- Missing 0.00458276 SOL between 2021-07-12 14:34:13 UTC and 2022-11-14 17:27:12 UTC
4

Hey @Paul_Marmin

Thanks for your message. :wave:t2:

I’d suggest working through the steps in this article below which should help you track down what’s causing the error:

https://support.koinly.io/en/articles/9490037-missing-purchase-history-for-xyz

If you still can’t find it though, get in touch with us through the chat box when logged into your account and we can help. :+1:t2: