Issue with MEXC syncing

Koinly Support
#1

I’m getting this error on MEXC. I have tried to setup a new API key but it keeps happening. Any suggestions on how to fix please?

Wallet: MEXC Global (MXC) (MEXC Global (MXC))
Imported with: API

  1. [403] Access Denied You don’t have permission to access "http://www.mexc.com/open/api/v2/order/deals?" on this server. Reference #18.53cf5868.1712028579.7af03cb An error has occurred
#2

The same problem here since Saturday.

#3

Hi @olicav

I hope you’re well and thanks for your message. :+1:t2:

There is an issue with the MEXC API but the team is aware of it and they are working on it as we speak. Feel free to update the ticket at the link below to receive an email as soon as it’s completed:

I don’t have an ETA but it is marked as high priority, so hopefully, it won’t take too long! :blush:

#4

Is the MEXC Global API issue resolved yet? I am having issues here, today.

#5

Hey @Ming_Lai

The issue I linked above was fixed a while at the beginning of April. If you’re getting an error again, please open a support ticket and we’ll take a look for you. :+1:t2:

https://support.koinly.io/hc/en-us/requests/new

#6

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.