Is this thing just a scam?

**Describe the problem:**The support here and in email is terrible to non existent. I replied to a important Koinly email this morning and nothing back. This has been going on since April 26 now.

Why does the graph in the center of my dashboard show correct information while my tax report is completely out to lunch?

I didn’t pay $400 to get jerked around all gd day, week or month. Taxes will be filed late now if at all by the looks of it. Thanks a lot Koinly. See you in court if you don’t show up here.

Which exchange/wallet is this regarding?

How did you import data into this wallet?

What have you tried to fix this so far?

Hey @Softhappymusic :wave:

Thanks for reaching out to us with your concerns, sorry to hear you are having issues getting started but rest assured we are here to help make the best of your experience with Koinly.

I can see that you have an open ticket with our support staff and we will respond directly to you via Intercom to resolve this :+1:

All the best