Incorrect file import of WAS coin from Gate.io

Describe the problem:
Gate.io transaction history upload to a new wallet, is not recognising WAS coin. The coin and accurate account balance is therefore not showing on Koinly dashboard

Which exchange/wallet is this regarding?

How did you import data into this wallet?
Via file import - following the instructions on Koinly website

What have you tried to fix this so far?
I have made multiple attempts to delete and redownload data file and even tried API keys however nothing can seem to read the WAS coin

Hi @Tiernan_Maundrell,

Would you reach out to our Support Team? Our Currency Team should be able to help you with this.