I have looked all over and am DONE. xpub will not load BTC or DOGE!!

Describe the problem:


Wallet: CBW-DOGE-2 (Dogecoin (DOGE))
Transactions: 0
Imported with: API

  1. Invalid public key or no data
  2. No transactions found

Which exchange/wallet is this regarding?
Coinbase Wallet

How did you import data into this wallet?
By following all the directions and looking all over the place. I know that Coinbase is a rarely used service, but I was hoping to find something useful.

What have you tried to fix this so far?
All the help and videos much of which is really old. I tried every possible derivation path there is.

HELP!!

Hi @Stan_Slim

This error generally means the address you are using is not correct. Users generally use their singke addresses rather than xpub for BTC and DOGE which results in this error as explained in this guide.

Make sure you check out the guide below to export your xpub key for these chains:

https://support.koinly.io/en/articles/9489974-how-to-get-the-xpub-from-different-wallets-brd-ledger-jaxx-etc

I have done all of this. It is useless documentation for my situation. How can this be a platform issue still after 5 years for the most popular coin and an extremely popular coin?

We have no known issues with our DOGE integration, so something may have been set up incorrectly. Please reach out to our support team via the in-app chat, and we’ll be happy to look into it and help you resolve the issue.