How to get email support for paid plan subscribers?

I have signed up for paid plan that includes email support, but unable to find the email address to send a support request.

So, wondering what is Koinly’s support email address? And how prompt are they in helping over email?

I’ve been getting replies from support@koinly.io fairly promptly, like in a day or so.

Hey @nhmtns :wave:

We would love to hear from you on either our Live Chat platform, or email via support@koinly.io.

You will get a much faster response via email than the forums!

Best wishes,

Ali