Describe the problem:
I keep getting access denied
Check your API keys.
Which exchange/wallet is this regarding?
Gemini
How did you import data into this wallet?
I’m trying to sync the account.
What have you tried to fix this so far?
I have deleted and recreated keys. I have deleted and rentered wallet. I have tried master keys and account keys with Gemini. I have tried different roles.
I’m currently saved for master auditor role.
Please help.
Hey @Stuart_Berg
Thanks for reporting this, I will be sure to reach out to our advanced team to understand if this is an isolated issue, or affecting other users of the Gemini API.
First, can you please confirm that you followed the instructions below?
Thank you. I have done the above.
@Stuart_Berg Thanks Stuart, and the issue remains I assume?
If so, please contact us via email on support@koinly.io or live chat! Include this thread in your message and we will take a look into it for you.
Best wishes,
Ali
