# Error importing wallet on Ethereum

**URL:** <https://discuss.koinly.io/t/error-importing-wallet-on-ethereum/21121>\
**Category:** Koinly Support\
**Created:** [July 2, 2024, 11:14pm UTC](https://discuss.koinly.io/t/error-importing-wallet-on-ethereum/21121 "2024-07-02T23:14:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jason\_Lieberman](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/jason_lieberman/32/12020_2.png) [@Jason\_Lieberman](https://discuss.koinly.io/u/Jason_Lieberman)\
**Post date:** [July 2, 2024, 11:14pm UTC](https://discuss.koinly.io/t/error-importing-wallet-on-ethereum/21121/1 "2024-07-02T23:14:08Z")

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**Describe the problem:**

My main Ethereum wallet will not upload transaction data without encountering an error at transaction number 20,000.

Wallet Address: 0xe757970b801e5b99ab24c5CD9b5152234Cff3001

**Which exchange/wallet is this regarding?**

Its a metamask wallet on the ethereum network.

**How did you import data into this wallet?**

I did not import data into this wallet. I connected it to koinly using its public address.

**What have you tried to fix this so far?**

I have tried to manually import all transaction data using the cvs export function on etherscan and making sure the data table was identical to the template provided by koinly.

I have also tried modifying the API settings so that the ‘start import date’ is past the transaction where the important consistently gets stuck.

Lastly, I have tried removing the wallet in its entirety and re-adding it.

None of these efforts have seen any success at all.

> * * *
> 
> Wallet: Jason Main ETH (MetaMask (ETH))  
> Transactions: 19999  
> Imported with: API
> 
> 1. Something went wrong while syncing, try again in a few minutes or contact support.

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<div class="post-metadata">

**Author:** ![Jason\_Lieberman](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/jason_lieberman/32/12020_2.png) [@Jason\_Lieberman](https://discuss.koinly.io/u/Jason_Lieberman)\
**Post date:** [July 4, 2024, 6:13am UTC](https://discuss.koinly.io/t/error-importing-wallet-on-ethereum/21121/3 "2024-07-04T06:13:16Z")

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I’ve already tried that and they were unable to provide assistance. They’ve opened another support ticket in another forum. I don’t know what else I can do beyond that.

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**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\
**Post date:** [July 5, 2024, 7:47am UTC](https://discuss.koinly.io/t/error-importing-wallet-on-ethereum/21121/4 "2024-07-05T07:47:58Z")

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Hi @Jason_Lieberman

I tested your address in my test account and over 60k transactions got imported.

 ![image](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/2X/b/bca138a44c15650d8493ea22134234a143516390.png)  
This is a large wallet that takes a longer time to sync. You may be receiving an error due to the number of transactions allowed in your account but as you can see, the wallet was synced. [  
How pricing works on Koinly  
 ](https://support.koinly.io/en/articles/9489958-how-pricing-works-on-koinly)

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [September 3, 2024, 7:48am UTC](https://discuss.koinly.io/t/error-importing-wallet-on-ethereum/21121/5 "2024-09-03T07:48:07Z")

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