Error Connecting to Coinbase

Koinly Support
1

Describe the problem:
When syncing, the wallet displays " [403] Just a moment… Enable JavaScript and cookies to continue" And doesn’t sync the latest transactions

Which exchange/wallet is this regarding?
Coinbase Exchange

How did you import data into this wallet?
Sync

What have you tried to fix this so far?
Deleted and recreated the wallet,
created new API keys on Coinbase (didn’t modify or remove any existing API keys)
Enabled Cookies from coinbase.com
Tried a different browser (Brave and Chrome)
Reconnected to Coinbase (I did get a confirmation email from Coinbase that the Koinly application successfully connected)

Here’s a full output from the “Request Help” Dialogue:

Wallet: Coinbase (Coinbase)
Transactions: 562
Imported with: API

  1. [403] Just a moment… Enable JavaScript and cookies to continue
  2. No airdrops/forks found
  3. 27 transactions are missing purchase history
    ---- Missing 566.97 OP between 2023-02-25 15:04:46 UTC and 2023-03-22 19:11:17 UTC
    ---- Missing 25.5579 ILV between 2022-12-31 05:35:36 UTC and 2023-03-08 06:04:01 UTC
    ---- Missing 33537.0490382 GALA between 2023-01-29 06:48:08 UTC and 2023-03-03 22:07:06 UTC
    ---- Missing 62.823 AVAX between 2023-01-19 00:23:26 UTC and 2023-01-19 19:33:20 UTC
    ---- Missing 413.368 DOT between 2022-12-21 00:01:09 UTC and 2023-03-03 22:20:13 UTC
2

It’s not you… I’ve also got this just today, exact same error. I haven’t done anything yet such as reconnect API key… Hopefully it can be fixed on Koinly end and not need that. Thanks for the heads up since without that I might have tried what you did!

3

Same problem here. Cookies and Javascribt are all enabled and even in the approved list to be sure.

Ali_Koinly 4

Hey guys!

Just checking this with our devs now - will report back ASAP

3 Likes
5

Same issue here…please fix!

6

I’m having the same issue as well! Thanks!

8

Yeah, confirmed by the Devs there is an issue affecting pretty much every Coinbase wallet in Koinly.

Good news - this is maintenance on Coinbase side, so nothing too major. Hopefully, we can be up and running within 24 hours.

7

+1 same issue here as well, thanks!

9

This really sucks, same problem since late last night. Please fix!!!

11

a little patience, good ser :wink: @Oistah

All sorted now - please resync

Ali_Koinly 10

Hey, this issue should now be resolved :+1: