I noticed that for my transfers from the Crypto Exchange to the App, anything past 180 days is showing ‘Missing purchase history’
I do know that when viewing history on the exchange itself, you can only pull up a 180d range at a time. Is this also limiting the API to the last 180 days as well? Shouldn’t it be able to pull the full history?
Hi @Sleepy
If you check the API limitations of this exchange, you can see that this API only provides trades from the last 6 months, so the CSV import method should be used if you have older data.
To export your CSV files for the Crypto.com, both the exchange and the app, please check out the instructions in the guide below:
https://koinly.io/integrations/crypto-com/
As mentioned in the guide, the exchange allows you to generate files with a data range of 180 days so you may need multiple files to cover your entire history.
If this does not help and you need further assistance, please reach out to our support team - https://koinly.io/contact/