Crypto.com import issues

Describe the problem:

Crypto . Com app csv import reports the incorrect USDC balance, misses Ada/SOL/ETH/BTC transactions to other exchange and reports the wrong amount of USDC as well as the wrong amount of USD fiat currency.

Which exchange/wallet is this regarding?

Crypto. com app

How did you import data into this wallet?

Csv upload

What have you tried to fix this so far?

Deleted all transactions and re-imported many times


Wallet: Crypto.com App (Crypto.com App)
Transactions: 697
Imported with: CSV

  1. No airdrops/forks found
  2. 7 transactions are missing purchase history
    ---- Missing 1.741 SOL on 2022-03-24 03:16:06 UTC
    ---- Missing 759.31 ADA between 2022-03-24 03:13:24 UTC and 2022-03-24 03:31:31 UTC
    ---- Missing 0.212636 ETH between 2022-03-24 03:10:52 UTC and 2022-03-24 03:31:31 UTC
    ---- Missing 0.0179913 BTC between 2022-03-24 03:08:25 UTC and 2022-03-24 03:31:31 UTC

Does nobody ever answer these queries?