# Crypto.com Exchange API SYNC FAILED (BAD\_REQUEST\_404)

**URL:** <https://discuss.koinly.io/t/crypto-com-exchange-api-sync-failed-bad-request-404/21612>\
**Category:** Koinly Support\
**Created:** [August 28, 2024, 12:32pm UTC](https://discuss.koinly.io/t/crypto-com-exchange-api-sync-failed-bad-request-404/21612 "2024-08-28T12:32:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![George\_Bel](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/george_bel/32/1412_2.png) [@George\_Bel](https://discuss.koinly.io/u/George_Bel)\
**Post date:** [August 28, 2024, 12:32pm UTC](https://discuss.koinly.io/t/crypto-com-exchange-api-sync-failed-bad-request-404/21612/1 "2024-08-28T12:32:50Z")

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[Crypto.com](http://Crypto.com) Exchange API suddenly failed after years. No changes.

I have contacted support at CDC and they said this is a koinly problem, their servers are doing fine.

Any ideas?

=========

Updates.  
I created a new API, plugged it in. same error  
I created yet another new API, purposely plugged in the wrong hidden key and got “unauthorized” so it seems that they are not at fault ( I think)

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**Author:** ![Carl\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/carl_koinly/32/854_2.png) [@Carl\_Koinly](https://discuss.koinly.io/u/Carl_Koinly)\
**Post date:** [August 29, 2024, 3:41am UTC](https://discuss.koinly.io/t/crypto-com-exchange-api-sync-failed-bad-request-404/21612/2 "2024-08-29T03:41:42Z")

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Hey @George_Bel

Thanks for reaching out! 👋🏻

This sounds like one for the team to take a look at, please can you email [support@koinly.io](mailto:support@koinly.io) with the above information and we’ll get back to you. 😊

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [October 28, 2024, 3:41am UTC](https://discuss.koinly.io/t/crypto-com-exchange-api-sync-failed-bad-request-404/21612/3 "2024-10-28T03:41:42Z")

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