# ByBit sync failing

**URL:** <https://discuss.koinly.io/t/bybit-sync-failing/19051>\
**Category:** Koinly Support\
**Created:** [December 11, 2023, 12:30pm UTC](https://discuss.koinly.io/t/bybit-sync-failing/19051 "2023-12-11T12:30:30Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Ali\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/ali_koinly/32/8406_2.png) [@Ali\_Koinly](https://discuss.koinly.io/u/Ali_Koinly)\
**Post date:** [December 25, 2023, 6:12pm UTC](https://discuss.koinly.io/t/bybit-sync-failing/19051/6 "2023-12-25T18:12:39Z")

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> [@Bybit API Error](https://discuss.koinly.io/t/bybit-api-error/19064/7):
>
> Hi Mathias, I re-contacted Bybit after they told me to go to [https://www.bybit.com/user/assets/exportStatment](https://www.bybit.com/user/assets/exportStatment) and they seem to be reluctant to answer my specific request. They replied mentioning the API (see reply below) and gave me a link to a help page to export data by another method. [https://www.bybit.com/en/help-center/article/How-to-Self-Export-Account-Data](https://www.bybit.com/en/help-center/article/How-to-Self-Export-Account-Data) I highly expect that this help page does not contain a way to export the correct data needed by Koinly? If it does not then please …

closing this topic, as we have a duplicate thread above 🙂

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_[View the full topic](https://discuss.koinly.io/t/bybit-sync-failing/19051)._