Bugs typos in help pages, etc

Koinly Support
1

On your help page
https://help.koinly.io/en/articles/3662999-how-to-create-a-custom-csv-file-with-your-data
The tag/label “realized gain” is in both outgoing & incoming transactions. Is this a typo?

Also on the other page
https://help.koinly.io/en/articles/3663453-what-are-labels
the label/tags are in initial-capitals opposed to all lower-casing in the other page.
On help page it’s labeled “realized gain” but in the dropdown it’s “Realized Profit”. On help page it’s labeled “lost” but in dropdown it’s labeled “Lost access / Stolen”.

Just confused which label/tag is correct.

2

Hey andwan0,

Thank you for reaching out to us with this feedback!

As for the label “realized gain”, this is used for both gains (incoming transactions) and losses (outgoing transactions). I see how this can be confusing, we’ll definitely take this on board.

I’ve relayed your feedback on the use of capitals vs. lower-casing and the differing labels to our Product team. They’ll evaluate this further and find a solution.

Thank you again for bringing this to our attention. We really appreciate it!