# BTC balance missing from Tax report even when showing in my koinly dashboard **URL:** \ **Category:** Koinly Support\ **Created:** [July 20, 2024, 12:47pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275 "2024-07-20T12:47:40Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Dennis\_Oki](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/dennis_oki/32/12084_2.png) [@Dennis\_Oki](https://discuss.koinly.io/u/Dennis_Oki)\ **Post date:** [July 20, 2024, 12:47pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/1 "2024-07-20T12:47:40Z")
**Describe the problem:** My BTC balance does not appear on my generated Tax report but every other asset does. It does show on my koinly dashboard **Which exchange/wallet is this regarding?** The BTC is held in my exodus wallet **How did you import data into this wallet?** I initially added my BTC address to Koinly and it imported the balance and transactions correctly. **What have you tried to fix this so far?** I removed the BTC address and decided to add my exodus wallet where the BTC is held. Everything is reflected correctly on the koinly dashboard but when i generated another complete Tax report it still does not show on it. ---
**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\ **Post date:** [July 24, 2024, 2:16pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/2 "2024-07-24T14:16:39Z")
Hi @Dennis_Oki If your BTC wallet is added using API (auto-sync), you should make sure you have used your xpub rather than a single address to set up your wallet. Check out the article below: [ Bitcoin, Litecoin, Cardano: No transactions or few txns imported ](https://support.koinly.io/en/articles/9490015-bitcoin-litecoin-cardano-no-transactions-or-few-txns-imported) Anyway, as this could have multiple causes, I suggest you reach out to our support team to look into it. ---
**Author:** ![Dennis\_Oki](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/dennis_oki/32/12084_2.png) [@Dennis\_Oki](https://discuss.koinly.io/u/Dennis_Oki)\ **Post date:** [July 25, 2024, 12:13pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/3 "2024-07-25T12:13:30Z")
Hi @Aria_Koinly Thanks for your suggestions however that hasn’t worked. I successfully exported the xpud from my exodus and added it to koinly but i get a sync error and koinly throws an invalid key error. ---
**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\ **Post date:** [July 26, 2024, 4:24pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/5 "2024-07-26T16:24:07Z")
Hi @Dennis_Oki Would you DM me your xpub to test? ---
**Author:** ![Dennis\_Oki](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/dennis_oki/32/12084_2.png) [@Dennis\_Oki](https://discuss.koinly.io/u/Dennis_Oki)\ **Post date:** [July 28, 2024, 11:15pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/6 "2024-07-28T23:15:25Z")
Hi @Aria_Koinly The platform doesn’t seem to allow me to DM you. not sure why. Is there a way around this. ---
**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\ **Post date:** [July 29, 2024, 6:28pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/7 "2024-07-29T18:28:47Z")
@Dennis_Oki Please reach out to our support team with the details of the issue. [https://koinly.io/contact/](https://koinly.io/contact/) ---
**Author:** ![Dennis\_Oki](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/dennis_oki/32/12084_2.png) [@Dennis\_Oki](https://discuss.koinly.io/u/Dennis_Oki)\ **Post date:** [July 30, 2024, 10:40am UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/8 "2024-07-30T10:40:22Z")
@Aria_Koinly i have messaged the support team. Thanks for your help. ---
**Author:** ![Dennis\_Oki](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/dennis_oki/32/12084_2.png) [@Dennis\_Oki](https://discuss.koinly.io/u/Dennis_Oki)\ **Post date:** [August 5, 2024, 5:13am UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/9 "2024-08-05T05:13:50Z")
Hi @Aria_Koinly Jack from kucoin support reached out and made some suggestions which i implemented and this fixed the issue. He identified negative BTC balance from my binance wallet on the dashboard as the reason the tax report was not showing my BTC balance. I had to use APIs for both my Kucoin and Binance wallet rather than CSVs. Issue fixed now and thanks again for your assistance ---
**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\ **Post date:** [August 5, 2024, 12:29pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/10 "2024-08-05T12:29:44Z")
Happy to hear that, Dennis! ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\ **Post date:** [October 4, 2024, 12:30pm UTC](https://discuss.koinly.io/t/btc-balance-missing-from-tax-report-even-when-showing-in-my-koinly-dashboard/21275/11 "2024-10-04T12:30:00Z")
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