Bitwala BTC Wallet - Will not import

Koinly Support
1

Describe the problem:
I am unable to import my BTC wallet which I created using Bitwala. I receive the error “Invalid public key or no data”.

Which exchange/wallet is this regarding?
BTC wallet created using Bitwala, and imported using “Connect Blockchain - BTC” following Koinly guidance for Bitwala BTC wallet import.

How did you import data into this wallet?
Using the xpub address.

What have you tried to fix this so far?
I have tried both the xpub address and my BTC address. Neither work. For info - I have been able to import my ETH wallet using the instructions so issue is only with the Bitwala BTC wallet.

2

Hi folks,

just answering here to join the team. I’ve got the same problem.
Saying “Invalid public key or no data” which definitely is not the case.
Any help is much appreciated!

Thanks in advance.

3

Push… anything new here?

4

No response received. I have had to manually add transactions.

5

same issue, still occurs