Bitstamp integration - unknown transaction type

Koinly Support
1

Describe the problem:

I’ve had no issues with Koinly and Bitstamp until last month i entered into what seems to be a new transaction type in Bitstamp which means my Wallet won’t sync to Koinly. Bitstamp have a button to “Convert small balances” - which i used and massively regret it as now my Koinly account won’t sync.

Wallet: Bitstamp (Bitstamp)
Transactions: 1047
Imported with: API

  1. unknown bitstamp txn type 53
  2. This API has certain limitations:

Which exchange/wallet is this regarding?
Bitstamp

How did you import data into this wallet?
Syncing

What have you tried to fix this so far?
Re-sycing
Syncing from beginning

2

Hey @APH

Thanks for reaching out. :wave:t2:

Please can you open a ticket with us and we can take a look at the wallet error for you, it probably needs to be looked at by the dev team.

Just click the chat box at the bottom-right when logged into Koinly. :+1:t2: