# Auto-sync with OKX exchange - Sync Failed

**URL:** <https://discuss.koinly.io/t/auto-sync-with-okx-exchange-sync-failed/26150>\
**Category:** Koinly Support\
**Created:** [July 16, 2025, 12:04pm UTC](https://discuss.koinly.io/t/auto-sync-with-okx-exchange-sync-failed/26150 "2025-07-16T12:04:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kaz](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/kaz/32/278_2.png) [@Kaz](https://discuss.koinly.io/u/Kaz)\
**Post date:** [July 16, 2025, 12:04pm UTC](https://discuss.koinly.io/t/auto-sync-with-okx-exchange-sync-failed/26150/1 "2025-07-16T12:04:29Z")

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I see that many people have add this problem in the past - has anyone actually been able to resolve to the issue. I have contacted the exchange but this has not resolved the issue. Considering moving funds off the exchange as it seems I will need to manually enter the transaction which is too tedious. Koinly - can this be resolved?

**Describe the problem:**  
Auto-sync via API for OKX with Koinly failes. Access denied.

**Which exchange/wallet is this regarding?**  
OKX

**How did you import data into this wallet?**  
I haven’t yet - considering doing it manually.

**What have you tried to fix this so far?**  
Multple new API keys, conntacted exchange.

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**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\
**Post date:** [July 16, 2025, 12:13pm UTC](https://discuss.koinly.io/t/auto-sync-with-okx-exchange-sync-failed/26150/2 "2025-07-16T12:13:54Z")

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Hi @Kaz

This is a new issue that has been reported to our developers. You can follow the case and receive automatic updates when its status changes by upvoting the link below:

> **[OKX API Error: Access denied: Invalid API key | API/CSV issues (public) | Koinly](https://feedback.koinly.io/apicsv-issues-public/p/okx-api-error-access-denied-invalid-api-key-2)**
>
> When I try to sync my OKX account with Koinly using my API key/secret/passphrase, I get an error: Access denied: Invalid API key And no transactions import.

For now, the workaround is to use the CSV import method.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [September 14, 2025, 12:14pm UTC](https://discuss.koinly.io/t/auto-sync-with-okx-exchange-sync-failed/26150/3 "2025-09-14T12:14:24Z")

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