# Algorand syncing stopped working

**URL:** <https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255>\
**Category:** Koinly Support\
**Created:** [January 16, 2021, 4:30pm UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255 "2021-01-16T16:30:17Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Patrick](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/patrick/32/708_2.png) [@Patrick](https://discuss.koinly.io/u/Patrick)\
**Post date:** [January 16, 2021, 4:30pm UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/1 "2021-01-16T16:30:17Z")

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I’m used to great chat support but it seems to have stopped lately. Maybe it’s because of all the users I keep sending Koinlys way. 🕶

The problem is Algorand wallet syncing seems to have stopped working within the past few days. Syncing always yields a 0 balance of the wallet and no coins. I’ve pushed it a lot lately and I almost wonder if Koinly is using a free indexing service and has exceeded their api quota due to lots of new users.

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**Author:** ![bryJSat](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/bryjsat/32/743_2.png) [@bryJSat](https://discuss.koinly.io/u/bryJSat)\
**Post date:** [January 19, 2021, 11:47pm UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/2 "2021-01-19T23:47:41Z")

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I’m having the same issue. I hope it gets fixed soon since Koinly is my go-to to keep track of my gains.

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**Author:** ![Patrick](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/patrick/32/708_2.png) [@Patrick](https://discuss.koinly.io/u/Patrick)\
**Post date:** [January 25, 2021, 12:33am UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/3 "2021-01-25T00:33:13Z")

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It was still syncing transactions but balance fetch was broken. It’s been fixed.

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**Author:** ![CreekWalker](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/creekwalker/32/199_2.png) [@CreekWalker](https://discuss.koinly.io/u/CreekWalker)\
**Post date:** [January 25, 2021, 4:36am UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/4 "2021-01-25T04:36:03Z")

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![image](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/32bb38651bce60d1108fe4d53ec5adccfd14ab8f.png)

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**Author:** ![Patrick](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/patrick/32/708_2.png) [@Patrick](https://discuss.koinly.io/u/Patrick)\
**Post date:** [January 25, 2021, 4:38am UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/5 "2021-01-25T04:38:21Z")

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No, that’s completely unrelated.

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<div class="post-metadata">

**Author:** ![Patrick](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/patrick/32/708_2.png) [@Patrick](https://discuss.koinly.io/u/Patrick)\
**Post date:** [January 25, 2021, 4:38am UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/6 "2021-01-25T04:38:56Z")

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It was syncing to a 0 balance, it wasn’t just no longer automatically syncing.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [November 2, 2021, 1:37pm UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/10 "2021-11-02T13:37:46Z")

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This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![Patrick](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/patrick/32/708_2.png) [@Patrick](https://discuss.koinly.io/u/Patrick)\
**Post date:** [February 14, 2021, 9:58pm UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/7 "2021-02-14T21:58:43Z")

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They fixed it a while ago btw

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**Author:** ![jaymdee89\_2002](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/jaymdee89_2002/32/741_2.png) [@jaymdee89\_2002](https://discuss.koinly.io/u/jaymdee89_2002)\
**Post date:** [February 25, 2021, 2:59pm UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/8 "2021-02-25T14:59:17Z")

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Hi, where can I find the Public API code to use when using the Algorand wallet (mobile) to set up syncing?

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**Author:** ![Patrick](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/patrick/32/708_2.png) [@Patrick](https://discuss.koinly.io/u/Patrick)\
**Post date:** [March 10, 2021, 3:09am UTC](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255/9 "2021-03-10T03:09:48Z")

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How do you mean. For koinly, you just Add Wallet, specify Algorand, and specify your Algorand Wallet public account address (what you use when receiving). Koinly will automatically sync of all your Algorand ALGO activity.

[Next page](https://discuss.koinly.io/t/algorand-syncing-stopped-working/1255.md?page=2)
