# A lo of missing purchase history **URL:** \ **Category:** Koinly Support\ **Created:** [June 30, 2025, 2:49pm UTC](https://discuss.koinly.io/t/a-lo-of-missing-purchase-history/26034 "2025-06-30T14:49:19Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![PLl](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/pll/32/770_2.png) [@PLl](https://discuss.koinly.io/u/PLl)\ **Post date:** [June 30, 2025, 2:49pm UTC](https://discuss.koinly.io/t/a-lo-of-missing-purchase-history/26034/1 "2025-06-30T14:49:19Z")
**Describe the problem:** Lot of operations missing purchase history **Which exchange/wallet is this regarding?** Binance **How did you import data into this wallet?** First I try CSV, i deleted and try with API **What have you tried to fix this so far?** Sync with APi or CSV > * * * > > Wallet: Binance (Binance) > Transactions: 18088 > Imported with: API > > 1. This API has certain limitations: > 2. 652 transactions are missing purchase history > ---- Missing 0.00000364 BTC between 2021-07-26 18:24:13 UTC and 2021-08-09 11:55:08 UTC > ---- Missing 23974.20164556 USDT between 2023-05-08 21:39:03 UTC and 2024-03-17 07:24:14 UTC > ---- Missing 0.00001884 GUN on 2025-04-23 21:47:01 UTC > ---- Missing 138.47705178 DOGE between 2021-08-06 17:40:45 UTC and 2022-01-22 07:38:22 UTC > ---- Missing 3.35719811 BNB between 2021-04-27 12:00:19 UTC and 2022-02-02 12:46:46 UTC > ---- Missing 0.1608 ENJ between 2021-12-18 10:34:23 UTC and 2021-12-21 08:38:02 UTC > ---- Missing 0.0000164 BIO on 2025-01-05 09:15:24 UTC > ---- Missing 28533.4277304 USDC between 2024-08-01 02:44:39 UTC and 2025-04-09 11:42:26 UTC > ---- Missing 512.01726527 BTT between 2021-08-06 17:33:41 UTC and 2021-10-30 06:44:40 UTC > ---- Missing 0.00085695 SIGN on 2025-05-10 16:02:31 UTC > ---- Missing 0.949 CHR on 2021-12-20 12:32:16 UTC > ---- Missing 1.21980657 DAR between 2021-11-17 06:55:02 UTC and 2021-11-28 09:37:10 UTC > ---- Missing 0.24811402 HIGH between 2021-12-19 20:35:03 UTC and 2022-01-17 08:04:10 UTC > ---- Missing 22999.18412435 BUSD between 2022-09-08 07:18:20 UTC and 2023-07-14 20:16:29 UTC > ---- Missing 4093227.598126 NFT between 2022-01-01 15:28:06 UTC and 2022-01-01 23:30:06 UTC > ---- Missing 0.00000064 LAYER on 2025-03-26 05:56:36 UTC > ---- Missing 0.00038715 EGLD between 2022-01-20 13:52:17 UTC and 2022-01-21 09:00:34 UTC > ---- Missing 0.08251916 CITY between 2021-11-17 06:55:02 UTC and 2021-12-11 12:11:38 UTC > ---- Missing 10.71760319 CAKE between 2021-12-27 17:43:25 UTC and 2022-02-04 21:58:03 UTC > ---- Missing 0.12816093 ANC between 2022-01-27 07:50:54 UTC and 2022-03-02 05:53:25 UTC > ---- Missing 0.599 VANRY on 2021-12-20 12:32:16 UTC > ---- Missing 0.2 TLM on 2022-03-02 05:53:25 UTC > ---- Missing 0.00189 ILV between 2021-12-18 10:34:23 UTC and 2021-12-21 08:38:02 UTC > ---- Missing 5.76120369 QI between 2021-11-20 17:47:17 UTC and 2021-12-17 09:54:45 UTC > ---- Missing 0.00000241 SOLV on 2025-03-26 05:56:36 UTC > ---- Missing 1.14539359 MC between 2021-12-06 10:06:48 UTC and 2022-02-01 02:16:16 UTC > ---- Missing 0.27414295 SANTOS between 2021-12-01 12:47:42 UTC and 2021-12-28 09:14:00 UTC > ---- Missing 0.00566671 GAL on 2022-07-23 11:51:33 UTC > ---- Missing 0.00000578 RED on 2025-03-26 05:56:36 UTC > ---- Missing 0.11 PEPE on 2025-02-11 05:58:13 UTC > ---- Missing 0.00000568 PARTI on 2025-03-26 05:56:36 UTC > ---- Missing 0.00002886 USUAL on 2024-12-20 15:57:23 UTC > ---- Missing 15.57 HMSTR on 2024-11-09 11:05:12 UTC > ---- Missing 0.02329237 EURI on 2024-09-21 12:10:27 UTC > ---- Missing 0.00001354 GPS on 2025-03-26 05:56:36 UTC > ---- Missing 0.00025242 HUMA on 2025-05-27 08:46:06 UTC ---
**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\ **Post date:** [July 1, 2025, 1:59pm UTC](https://discuss.koinly.io/t/a-lo-of-missing-purchase-history/26034/2 "2025-07-01T13:59:14Z")
Hi @PLl This is due to the [API Sync: Exchange API limitations](https://support.koinly.io/en/articles/9490003-api-sync-exchange-api-limitations). Please delete the wallet and recreate it using the CSV import method only. Follow the instructions in the guide below to export the correct files from the exchange: [How to set up Binance in Koinly (API/CSV)](https://koinly.io/integrations/binance/) ---
**Author:** ![PLl](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/pll/32/770_2.png) [@PLl](https://discuss.koinly.io/u/PLl)\ **Post date:** [July 13, 2025, 9:00am UTC](https://discuss.koinly.io/t/a-lo-of-missing-purchase-history/26034/3 "2025-07-13T09:00:49Z")
I did it and i have the same problem, a lot of missing purchase history. ---
**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\ **Post date:** [July 14, 2025, 3:36pm UTC](https://discuss.koinly.io/t/a-lo-of-missing-purchase-history/26034/4 "2025-07-14T15:36:44Z")
@PLl Binance CSV files are generally very accurate and include all the necessary transactions. Important notes: 1. Make sure you have not mixed API and CSV imports in the same wallet. 2. Binance may provide different files, but the ones we need are specified in the guide I shared earlier. 3. Ensure there is one file for each year and that together they cover your complete transaction history. 4. Check out [Binance — Common issues with CSV](https://support.koinly.io/en/articles/9490005-binance-common-issues-with-csv). If you have followed all the steps above and still experience issues, please contact our support team so we can take a closer look. ---
**Author:** ![PLl](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/pll/32/770_2.png) [@PLl](https://discuss.koinly.io/u/PLl)\ **Post date:** [July 30, 2025, 6:33pm UTC](https://discuss.koinly.io/t/a-lo-of-missing-purchase-history/26034/5 "2025-07-30T18:33:33Z")
How can I contact to the support team? I have the same problem after delete all and upload again. ---
**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\ **Post date:** [July 31, 2025, 1:35pm UTC](https://discuss.koinly.io/t/a-lo-of-missing-purchase-history/26034/6 "2025-07-31T13:35:35Z")
You can contact the support team via the in-app chat when you are logged into your account. [https://koinly.io/contact/](https://koinly.io/contact/) ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\ **Post date:** [September 29, 2025, 1:36pm UTC](https://discuss.koinly.io/t/a-lo-of-missing-purchase-history/26034/7 "2025-09-29T13:36:11Z")
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