# 2022 Tax Report - Cannot read properties of undefined (reading 'total')

**URL:** <https://discuss.koinly.io/t/2022-tax-report-cannot-read-properties-of-undefined-reading-total/17555>\
**Category:** Koinly Support\
**Created:** [April 26, 2023, 2:04pm UTC](https://discuss.koinly.io/t/2022-tax-report-cannot-read-properties-of-undefined-reading-total/17555 "2023-04-26T14:04:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![philg00d](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/philg00d/32/10122_2.png) [@philg00d](https://discuss.koinly.io/u/philg00d)\
**Post date:** [April 26, 2023, 2:04pm UTC](https://discuss.koinly.io/t/2022-tax-report-cannot-read-properties-of-undefined-reading-total/17555/1 "2023-04-26T14:04:08Z")

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Hi, I receive the following error message when calculating my taxes: “Cannot read properties of undefined (reading ‘total’)”.

I auto-synced my Metamask wallet and Coinbase transactions.

I tried in another browser and still received the same error message.

Thanks!

 ![error_message](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/2X/2/2dd0e3d55d29e7545ac5de75a692494a4106c8a0.jpeg)

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**Author:** ![Aria\_Koinly](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/aria_koinly/32/9150_2.png) [@Aria\_Koinly](https://discuss.koinly.io/u/Aria_Koinly)\
**Post date:** [April 26, 2023, 3:32pm UTC](https://discuss.koinly.io/t/2022-tax-report-cannot-read-properties-of-undefined-reading-total/17555/2 "2023-04-26T15:32:25Z")

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Hi @philg00d, 👋

Apologies for the inconvenience.

There are a few things that you can try to solve this:

1. Login through [https://api.koinly.io/cf](https://api.koinly.io/cf), this should clear the Cloudflare cache, browser’s cache, and any cookies.
2. Try a different browser (which you already have).
3. Turn off your VPN if you have one on.

If you have taken these steps and you are still experiencing issues logging in, then contact us at [support@koinly.io](mailto:support@koinly.io) and we will take it from there. 🙂

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**Author:** ![philg00d](https://yyz2.discourse-cdn.com/flex052/user_avatar/discuss.koinly.io/philg00d/32/10122_2.png) [@philg00d](https://discuss.koinly.io/u/philg00d)\
**Post date:** [April 26, 2023, 4:02pm UTC](https://discuss.koinly.io/t/2022-tax-report-cannot-read-properties-of-undefined-reading-total/17555/3 "2023-04-26T16:02:10Z")

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Problem solved! Thank you @Aria_Koinly

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**Author:** ![system](https://canada1.discourse-cdn.com/flex052/uploads/koinly_app/original/1X/7ac58e5593a7122893d066794a7254dcdb5ddb31.png) [@system](https://discuss.koinly.io/u/system)\
**Post date:** [April 26, 2023, 7:02pm UTC](https://discuss.koinly.io/t/2022-tax-report-cannot-read-properties-of-undefined-reading-total/17555/4 "2023-04-26T19:02:48Z")

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