# Latest **URL:** https://discuss.koinly.io/latest.md [Latest](https://discuss.koinly.io/latest.md) · [Categories](https://discuss.koinly.io/categories.md) --- ## [API Related Issues - Update](https://discuss.koinly.io/t/api-related-issues-update/15643)
**Author:** [@Ali\_Koinly](https://discuss.koinly.io/u/Ali_Koinly)\ **Replies:** 14\ **Last updated:** [April 2, 2026, 9:23pm UTC](https://discuss.koinly.io/t/api-related-issues-update/15643 "2026-04-02T21:23:41Z")
Hey Guys, We are looking at improving the way we handle API-related issues. At present, it’s not practical to open up a new forum post each time an API connection is not working. The best and fastest way to get help in… --- ## [Kraken wallet doesnt let me change API keys - only redirects me to Kraken and then closes back to Koinly](https://discuss.koinly.io/t/kraken-wallet-doesnt-let-me-change-api-keys-only-redirects-me-to-kraken-and-then-closes-back-to-koinly/28569)
**Author:** [@Dodenberg](https://discuss.koinly.io/u/Dodenberg)\ **Replies:** 2\ **Last updated:** [September 17, 2026, 5:09pm UTC](https://discuss.koinly.io/t/kraken-wallet-doesnt-let-me-change-api-keys-only-redirects-me-to-kraken-and-then-closes-back-to-koinly/28569 "2026-09-17T17:09:58Z")
Describe the problem: Somehow my API key for Kraken istn working anymore. I also cant change it. When I click on “Set up Auto-Sync” it justs wants to connect me with Kraken. But somehow that doesnt work and I am redirect… --- ## [Transactions on NEAR chain don't appear](https://discuss.koinly.io/t/transactions-on-near-chain-dont-appear/28571)
**Author:** [@Just\_Pona](https://discuss.koinly.io/u/Just_Pona)\ **Replies:** 0\ **Last updated:** [September 17, 2026, 5:07pm UTC](https://discuss.koinly.io/t/transactions-on-near-chain-dont-appear/28571 "2026-09-17T17:07:16Z")
Describe the problem: Which exchange/wallet is this regarding? Near chain How did you import data into this wallet? API What have you tried to fix this so far? Tried to force resync. Transactions of NEAR coin (gas… --- ## [NEAR stacked on Meteor Wallet incomplete sync](https://discuss.koinly.io/t/near-stacked-on-meteor-wallet-incomplete-sync/28567)
**Author:** [@Tomy](https://discuss.koinly.io/u/Tomy)\ **Replies:** 1\ **Last updated:** [September 10, 2026, 3:53pm UTC](https://discuss.koinly.io/t/near-stacked-on-meteor-wallet-incomplete-sync/28567 "2026-09-10T15:53:03Z")
Describe the problem:NEAR stacked on meteor.poolv1.near in Meteor Wallet incomplete sync Which exchange/wallet is this regarding? Meteor Wallet How did you import data into this wallet? via wallet address What have yo… --- ## [BloFin futures missing purchase history after importing required files](https://discuss.koinly.io/t/blofin-futures-missing-purchase-history-after-importing-required-files/28566)
**Author:** [@GeorgeM](https://discuss.koinly.io/u/GeorgeM)\ **Replies:** 1\ **Last updated:** [September 10, 2026, 3:49pm UTC](https://discuss.koinly.io/t/blofin-futures-missing-purchase-history-after-importing-required-files/28566 "2026-09-10T15:49:54Z")
Describe the problem:I am having missing purchase history errors with my BloFin futures transactions. Koinly currently shows 319 transactions missing purchase history, totaling 10,511.30179167 USDT between 2025-01-19 09:… --- ## [Missing purchase error on deposits to Farming on XPR network](https://discuss.koinly.io/t/missing-purchase-error-on-deposits-to-farming-on-xpr-network/28560)
**Author:** [@Wes\_Quinio](https://discuss.koinly.io/u/Wes_Quinio)\ **Replies:** 1\ **Last updated:** [September 3, 2026, 12:30pm UTC](https://discuss.koinly.io/t/missing-purchase-error-on-deposits-to-farming-on-xpr-network/28560 "2026-09-03T12:30:51Z")
Describe the problem: Since I have synced my XPR network wallet I am getting “Missing Purchase” error on all of my deposits from the Liquidity Pools into the Farming Pools. Koinly AI has told me I need to change the tr… --- ## [Aster Deposits Missing in Koinly, Causing Negative USDT Balance](https://discuss.koinly.io/t/aster-deposits-missing-in-koinly-causing-negative-usdt-balance/28523)
**Author:** [@Lee\_Z](https://discuss.koinly.io/u/Lee_Z)\ **Replies:** 4\ **Last updated:** [September 3, 2026, 12:28pm UTC](https://discuss.koinly.io/t/aster-deposits-missing-in-koinly-causing-negative-usdt-balance/28523 "2026-09-03T12:28:17Z")
Describe the problem: Koinly is importing my Aster trades, but it appears to be missing the USDT deposits that funded those trades. This causes my Aster wallet to show negative USDT balances and missing cost basis, even… --- ## [API - ByBit EU problems](https://discuss.koinly.io/t/api-bybit-eu-problems/28461)
**Author:** [@Laurent\_Ryder](https://discuss.koinly.io/u/Laurent_Ryder)\ **Replies:** 4\ **Last updated:** [August 27, 2026, 11:59am UTC](https://discuss.koinly.io/t/api-bybit-eu-problems/28461 "2026-08-27T11:59:10Z")
\*\*Describe the problem:\*\*Hello, I successfully created a Bybit EU API key and connected it to Koinly. However, the wallet shows: BybitEu requires beta access No transactions found Could you please enable beta access… --- ## [Raydium Liquidity Out appears as Send Transaction](https://discuss.koinly.io/t/raydium-liquidity-out-appears-as-send-transaction/28547)
**Author:** [@zhoorta](https://discuss.koinly.io/u/zhoorta)\ **Replies:** 1\ **Last updated:** [August 20, 2026, 6:26pm UTC](https://discuss.koinly.io/t/raydium-liquidity-out-appears-as-send-transaction/28547 "2026-08-20T18:26:14Z")
Describe the problem: On Solana DEX Raydium Liquidity Pools the Liquidity In Transactions works fine but the Liquidity Out transactions, when removing liquidity, appear as a Send Transaction always with the missing pric… --- ## [Pulsechain requires Full re-sync ](https://discuss.koinly.io/t/pulsechain-requires-full-re-sync/28546)
**Author:** [@TheBurk](https://discuss.koinly.io/u/TheBurk)\ **Replies:** 1\ **Last updated:** [August 20, 2026, 6:24pm UTC](https://discuss.koinly.io/t/pulsechain-requires-full-re-sync/28546 "2026-08-20T18:24:59Z")
Describe the problem: For weeks Koinly is only retrieving Pulsechain transactions that are using the native gas token $PLS. Any other token like $HEX, $PLSX, $USDC will not sync. All other coins require a Full re-sync… --- ## [Payment and Report download issue](https://discuss.koinly.io/t/payment-and-report-download-issue/28545)
**Author:** [@Sumit\_Sharma](https://discuss.koinly.io/u/Sumit_Sharma)\ **Replies:** 1\ **Last updated:** [August 20, 2026, 6:22pm UTC](https://discuss.koinly.io/t/payment-and-report-download-issue/28545 "2026-08-20T18:22:09Z")
Hi i paid for paid service to download my ato reports etc. Payment was successful but still when i try to download my report. It shows error The exchange api i have used is coinspot (australian crypto exchange) --- ## [PSXDC (PrimeStakedXDC) balance mismatch across multiple wallets on XinFin (XDC)](https://discuss.koinly.io/t/psxdc-primestakedxdc-balance-mismatch-across-multiple-wallets-on-xinfin-xdc/28543)
**Author:** [@BYUNGSEON\_DOH](https://discuss.koinly.io/u/BYUNGSEON_DOH)\ **Replies:** 1\ **Last updated:** [August 20, 2026, 6:20pm UTC](https://discuss.koinly.io/t/psxdc-primestakedxdc-balance-mismatch-across-multiple-wallets-on-xinfin-xdc/28543 "2026-08-20T18:20:04Z")
I’m seeing a “calculated balance doesn’t match reported balance” warning for PSXDC (PrimeStakedXDC) on my XinFin (XDC) accounts, across 3 separate wallets (D’Cent, Bifrost, MetaMask). Checking the address directly on xd… --- ## [koinly Not uploading csv and other files correctly](https://discuss.koinly.io/t/koinly-not-uploading-csv-and-other-files-correctly/28516)
**Author:** [@Imran\_Sarwar](https://discuss.koinly.io/u/Imran_Sarwar)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 4:31pm UTC](https://discuss.koinly.io/t/koinly-not-uploading-csv-and-other-files-correctly/28516 "2026-08-06T16:31:25Z")
I am really disappointed with Koinly. It is not easy to use at all. I have downloaded all the files that Koinly describes from Bybit, Bitget, Mexc. But the problem is Koinly reports errors with many files when I upload… --- ## [Pionex CSV import creates false missing purchase history warnings](https://discuss.koinly.io/t/pionex-csv-import-creates-false-missing-purchase-history-warnings/28514)
**Author:** [@Luder\_Tidemann](https://discuss.koinly.io/u/Luder_Tidemann)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 4:28pm UTC](https://discuss.koinly.io/t/pionex-csv-import-creates-false-missing-purchase-history-warnings/28514 "2026-08-06T16:28:02Z")
My Pionex wallet in Koinly is CSV-only. There is no API connection. I imported the complete Pionex transaction history from the beginning of my account. My first Pionex activity was in December 2024, and the export co… --- ## [28 transaction missing purchase history](https://discuss.koinly.io/t/28-transaction-missing-purchase-history/28513)
**Author:** [@Sanjeev\_Rc](https://discuss.koinly.io/u/Sanjeev_Rc)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 4:20pm UTC](https://discuss.koinly.io/t/28-transaction-missing-purchase-history/28513 "2026-08-06T16:20:55Z")
You are missing deposits/trades for some coins so Koinly has assumed you got them at zero cost. This can result in higher taxes if the amounts are large. You can review your missing cost history transactions to figure ou… --- ## [Kraken withdrawal fees missed (csv import).](https://discuss.koinly.io/t/kraken-withdrawal-fees-missed-csv-import/28512)
**Author:** [@koinly100](https://discuss.koinly.io/u/koinly100)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 4:19pm UTC](https://discuss.koinly.io/t/kraken-withdrawal-fees-missed-csv-import/28512 "2026-08-06T16:19:40Z")
Describe the problem: When importing a csv from kraken, the csv correctly identifies the withdrawal amount and the fee in two separae columns. Koinly ignored the fee and adds it to the withdrawal amount. This did not u… --- ## [My account is it real](https://discuss.koinly.io/t/my-account-is-it-real/28509)
**Author:** [@Bigmurf80](https://discuss.koinly.io/u/Bigmurf80)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 4:18pm UTC](https://discuss.koinly.io/t/my-account-is-it-real/28509 "2026-08-06T16:18:42Z")
My account say I’ve have a lot off money how do aye know its real cause they is quite abit off cash involved --- ## [Starknet API Missing Transactions](https://discuss.koinly.io/t/starknet-api-missing-transactions/28504)
**Author:** [@Mackenzie\_Patel](https://discuss.koinly.io/u/Mackenzie_Patel)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 4:17pm UTC](https://discuss.koinly.io/t/starknet-api-missing-transactions/28504 "2026-08-06T16:17:16Z")
Describe the problem: Several July 2026 transactions in my client’s Starknet wallet aren’t syncing in, even though I can see these transactions on-chain. Which exchange/wallet is this regarding? Starknet How did you … --- ## [\> --- \> Wallet: Stellar (XLM) (Stellar (XLM)) \> Transactions: 0 \> Imported with: API \> 1. Historical DB Is Too Stale (503) \> 2. No transactions found](https://discuss.koinly.io/t/wallet-stellar-xlm-stellar-xlm-transactions-0-imported-with-api-1-historical-db-is-too-stale-503-2-no-transactions-found/28498)
**Author:** [@Glen\_Torry](https://discuss.koinly.io/u/Glen_Torry)\ **Replies:** 4\ **Last updated:** [August 6, 2026, 4:15pm UTC](https://discuss.koinly.io/t/wallet-stellar-xlm-stellar-xlm-transactions-0-imported-with-api-1-historical-db-is-too-stale-503-2-no-transactions-found/28498 "2026-08-06T16:15:39Z")
Describe the problem: Wallet: Stellar (XLM) (Stellar (XLM)) Transactions: 0 Imported with: API Historical DB Is Too Stale (503) No transactions found Which exchange/wallet is this regarding? Dcent How did you imp… --- ## [Payment for Koinly plan](https://discuss.koinly.io/t/payment-for-koinly-plan/28487)
**Author:** [@Derek\_Foster](https://discuss.koinly.io/u/Derek_Foster)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 3:50pm UTC](https://discuss.koinly.io/t/payment-for-koinly-plan/28487 "2026-07-23T15:50:59Z")
Describe the problem: Paid for NEWBIE plan $75.90, I can supply an Invoice, tried contacting support on Koinly pages, already explained 5/6 times to the AI to help me reach human support. I tried BTC first time in Decem… --- ## [ATO Wallet to wallet transfers showing capital gains](https://discuss.koinly.io/t/ato-wallet-to-wallet-transfers-showing-capital-gains/28458)
**Author:** [@Qwangzy](https://discuss.koinly.io/u/Qwangzy)\ **Replies:** 2\ **Last updated:** [July 23, 2026, 3:48pm UTC](https://discuss.koinly.io/t/ato-wallet-to-wallet-transfers-showing-capital-gains/28458 "2026-07-23T15:48:25Z")
I moved coins from one of my wallets to another wallet and it shows as a sell from the wallet i moved from and a buy in the wallet that recieved the and comes up as capital gains in my australian tax report. Just wonderi… --- ## [Koinly won't recognize/merge LAVA transfer to Tangem](https://discuss.koinly.io/t/koinly-wont-recognize-merge-lava-transfer-to-tangem/28485)
**Author:** [@ISHYI](https://discuss.koinly.io/u/ISHYI)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 3:47pm UTC](https://discuss.koinly.io/t/koinly-wont-recognize-merge-lava-transfer-to-tangem/28485 "2026-07-23T15:47:16Z")
I sent LAVA (on Arbitrum) from Bybit to my own Tangem wallet. Both the withdrawal and the matching deposit are in Koinly, one minute apart, and the quantity difference is only the network fee. But Koinly won’t merge them… --- ## [Tax Report wont show withdrawals](https://discuss.koinly.io/t/tax-report-wont-show-withdrawals/28484)
**Author:** [@Justin\_C](https://discuss.koinly.io/u/Justin_C)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 3:43pm UTC](https://discuss.koinly.io/t/tax-report-wont-show-withdrawals/28484 "2026-07-23T15:43:05Z")
Im trying to finalise my 2025-2026 capital gains but Koinly wont recongise my withdrawals from BTC Markets, any help would be appreciated? My 2024-2025 Tax Report worked perfectly, my API Key is showing all as read only… --- ## [Duplicate subscription charge + "Unknown error occurred" when downloading Tax Report](https://discuss.koinly.io/t/duplicate-subscription-charge-unknown-error-occurred-when-downloading-tax-report/28482)
**Author:** [@Lisseth\_Gonzalez](https://discuss.koinly.io/u/Lisseth_Gonzalez)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 3:41pm UTC](https://discuss.koinly.io/t/duplicate-subscription-charge-unknown-error-occurred-when-downloading-tax-report/28482 "2026-07-23T15:41:47Z")
Duplicate subscription charge + “Unknown error occurred” when downloading Tax Report Hi Koinly Support, I have two issues on my account that I’d like resolved: 1. Duplicate charge: I was charged twice for the same pla… --- ## [Koinly used in 2025 Turbotax Desktop](https://discuss.koinly.io/t/koinly-used-in-2025-turbotax-desktop/28462)
**Author:** [@David\_H](https://discuss.koinly.io/u/David_H)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 3:40pm UTC](https://discuss.koinly.io/t/koinly-used-in-2025-turbotax-desktop/28462 "2026-07-23T15:40:33Z")
Is there now a path or instructions on how to use Koinly exported reports to import into 2025 Turbotax desktop version? --- ## [Address Spam is Destroying Koinly's Tax Service](https://discuss.koinly.io/t/address-spam-is-destroying-koinlys-tax-service/28460)
**Author:** [@Chuck1](https://discuss.koinly.io/u/Chuck1)\ **Replies:** 1\ **Last updated:** [July 9, 2026, 7:00pm UTC](https://discuss.koinly.io/t/address-spam-is-destroying-koinlys-tax-service/28460 "2026-07-09T19:00:17Z")
Describe the problem: The address cosmos1dej28rxfh39axghzlcusd98qhpkdarcqqu23ua keeps sending 10,000 $ATOM memos that Koinly records as genuine deposits, thereby ruining the tax service for users Which exchange/wallet i… --- ## [Separate tax reports for accounts](https://discuss.koinly.io/t/separate-tax-reports-for-accounts/28459)
**Author:** [@Troy\_H](https://discuss.koinly.io/u/Troy_H)\ **Replies:** 1\ **Last updated:** [July 9, 2026, 6:58pm UTC](https://discuss.koinly.io/t/separate-tax-reports-for-accounts/28459 "2026-07-09T18:58:47Z")
Describe the problem: I require 2 separate tax reports for my accounts Which exchange/wallet is this regarding? Sywftx How did you import data into this wallet? Syncing What have you tried to fix this so far? Can not … --- ## [I need help with my adding my crypto report ](https://discuss.koinly.io/t/i-need-help-with-my-adding-my-crypto-report/28455)
**Author:** [@Jane\_harman](https://discuss.koinly.io/u/Jane_harman)\ **Replies:** 1\ **Last updated:** [July 9, 2026, 6:48pm UTC](https://discuss.koinly.io/t/i-need-help-with-my-adding-my-crypto-report/28455 "2026-07-09T18:48:53Z")
I don’t know how to correctly get my tax ready . I have followed instructions and imported what I thought was the files I need from crypto com I’m ADHD and it all just has my head spinning now . I really need to get my … --- ## [Crypto.com Exchange - USD and USDC confusion](https://discuss.koinly.io/t/crypto-com-exchange-usd-and-usdc-confusion/28454)
**Author:** [@Barna\_G](https://discuss.koinly.io/u/Barna_G)\ **Replies:** 1\ **Last updated:** [July 9, 2026, 6:38pm UTC](https://discuss.koinly.io/t/crypto-com-exchange-usd-and-usdc-confusion/28454 "2026-07-09T18:38:27Z")
On Crypto.com Exchange USD and USDC are stored under the same name: USD. So if I transfer USDC it will show it to me as USD. Because of this (USDC deposit) Koinly says there is an error: there is a transaction of x USDC,… --- ## [Coinbase link adds transactions from 2 separate accounts](https://discuss.koinly.io/t/coinbase-link-adds-transactions-from-2-separate-accounts/28436)
**Author:** [@Infiniti](https://discuss.koinly.io/u/Infiniti)\ **Replies:** 1\ **Last updated:** [June 23, 2026, 3:38pm UTC](https://discuss.koinly.io/t/coinbase-link-adds-transactions-from-2-separate-accounts/28436 "2026-06-23T15:38:34Z")
Describe the problem:used koinly link in coinbase, now 2 separate coinbase accounts are in one koinly dashboard Which exchange/wallet is this regarding? coinbase / exodus / How did you import data into this wallet? lin… [Next page](https://discuss.koinly.io/latest.md?page=1)